Job Title

Join to apply for the Claims Service Representative role at Allstate Canada. At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. For more than 90 years, our innovative drive has kept us a step ahead of our customers evolving needs, from advocating for seat belts, air bags, and graduated driving laws, to leading in pricing sophistication, telematics, and device and identity protection. Job Description The claims service representative is responsible for obtaining first notice of loss reports for auto and property claims. The individual handles customer questions on process, policies, and next steps, and updates claim information. Key Responsibilities Schedule inspections, coordinate mitigation vendors or contractors, or arrange housing for customers as needed. Contact or receive contact from customers or third parties to gather or provide necessary claim information, ensuring compliance with quality and process standards. Receive, screen, and route incoming calls and electronic correspondence related to claims. Take first notice of loss claims, explain the claim process, and provide general information to customers. Manage claim files, including locating, requesting, filing paperwork, reconstructing missing files, and transferring documents between offices. Perform clerical duties such as data entry, filing, email correspondence, calendar management, and word processing. Education High School Diploma or GED (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Additional Details Seniority level: Entry level Employment type: Full-time Job function: Customer Service Industries: Insurance and Financial Services Referrals increase your chances of interviewing at Allstate Canada by 2x. Get notified about new Claims Service Representative jobs in Alberta, Canada. #J-18808-Ljbffr