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Job Title


Cash Processing Manager


Company : Travelex


Location : toronto, Ontario


Created : 2025-08-08


Job Type : Full Time


Job Description

Role Title: Cash Processing ManagerReports to: Trading Director CanadaLocation: Toronto, CanadaBusiness unit: VaultRole Purpose:The Cash Processing Manager will lead the operational setup and management of Travelexs wholesale FX banknote facility in Canada. This role is central to ensuring secure, compliant, and efficient multi-currency order fulfillment. The successful candidate will be responsible for adapting and localizing Travelexs global Standard Operating Procedures (SOPs) to meet Canadian regulatory and operational requirements. They will also work closely with the dedicated IT Implementation and Support Manager to ensure all hardware infrastructure is in place and functioning effectively.Key Responsibilities:Oversee the setup and operational readiness of the cash processing facility, including layout, equipment, and workflow designAdapt and implement Travelexs global SOPs and procedures to suit Canadian regulatory and operational needsManage the end-to-end process for picking, packing, and dispatching multi-currency banknote orders with a focus on accuracy, security, and efficiencyUse Travelexs in-house systems to manage inventory, track cash movements, and monitor order fulfillmentCoordinate with the IT Implementation and Support Manager to ensure all infrastructure (e.g., safes, counters, CCTV, alarm systems, workstations) is installed and operationalRecruit, train, and lead a team of cash processors, ensuring adherence to SOPs and performance standardsDevelop and maintain a Business Continuity Plan (BCP) for the cash processing functionMonitor daily operations, identify process improvement opportunities, and implement scalable solutionsReport operational performance, risks, and compliance metrics to the Trading Director and other senior stakeholdersSupport internal audits, compliance reviews, and risk assessmentQualifications & Experience:Minimum 5 years of experience in cash operations, currency handling, or financial services, with at least 2 years in a leadership or setup roleExperience adapting global SOPs to local regulatory environmentsFamiliarity with wholesale FX, multi-currency handling, and inventory management systemsExperience working with or implementing in-house operational software is an assetStrong understanding of AML, KYC, and regulatory compliance in a cash-handling environmentSkills & Competencies:Strong process orientation with experience in SOP adaptation and implementationExcellent leadership, training, and team management capabilitiesHigh attention to detail and commitment to operational accuracy and securityStrong communication and stakeholder engagement skillsAbility to work independently and manage multiple priorities in a fast-paced, regulated environmentAbout TravelexWe are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers access to international money, however and whenever.Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.