Job Title

**Title**: Lead Technician **Reports to:** Director of Retail Operations **Based at:** Napoleon Home Comfort **Shift**: 8:00 a.m. 4:30 p.m., Monday to Friday *Flexibility for alternate shift times including evenings and week-ends **Job Purpose**: Lead a team to install, repair and service Napoleon products at residential or commercial properties. **Key Responsibilities and Accountabilities:** * Install, repair and service manufactured products using hand and power tools * Read and interpret blueprint, drawings, layouts, and other specifications * Measure and lay out reference points for installation * Measure, cut, and connect piping using welding and brazing equipment * Startup system, test for leaks using industry testing devices * Repair and replace parts and components for fireplace, air conditioner, ventilation or heat pump systems * Responsible for all Company property including but not limited to; truck (including maintenance and appearance), product/units and inventory. Complete daily walk arounds. * Maintain appropriate inventory on truck * Guidance and mentorship of technician / installers. Instruct, support and motivate the team members under his/her direction in an effective and professional manner. Provide necessary training tools and feedback. * Organization of work on-site * Provide best customer service representing Napoleon **Education and Experience:** * Must have High School Diploma or equivalent * Must have three (3) to five (5) years experience in HVAC Installer or Service role and two (2) years experience in a lead position * Must have valid G class drivers license, with clean abstract * Proof of G2 gas certification, ODP, Valid Refrigeration 313D certification, and Fall Arrest Training/Working at Heights training is required * Sheet Metal experience is considered an assets * Proven ability to lead, coach, facilitate and problem solve all in a team environment * Strong working knowledge and compliance with employment legislation including ESA, OHSA, Human Rights etc. * Must have excellent personal safety and attendance practices and act as a role model for fellow Associates Job Types: Full-time, Permanent Pay: $30.00-$33.00 per hour Work Location: In person