Job Title

Our client is currently hiring a full-time detail-oriented and proactive Bilingual Logistics Coordinator (English/French) to join their team in Markham, ON. In this role, you will play a critical part in ensuring smooth order processing, customer satisfaction, and seamless logistics operations. Youll work closely with internal departments, external partners, and customers to manage orders, resolve issues, and enhance service delivery. If you''re someone who enjoys being at the center of operationsconnecting with clients, solving challenges, and optimizing supply chain processesthis opportunity is for you! Location: Markham, ON Job type: Permanent | Full-time | Hybrid Responsibilities: Create and / process customer orders (EDI and email) via SageX3 ERP system Consult with Supply Chain and Client teams on issues related to inventory availability Solve delivery problems, track and trace orders for customers Confirm orders, report shortages, and advise back in stock plans with customers Act as liaison between clients, brokers and customers to ensure mutual satisfaction Daily communication with carrier(s) for equipment forecast, appointment bookings, tenders and ensure service expectations are met Daily communication with warehouse and other 3PLs Maintain and act on customer inquiries submitted through the central inbox Accurately update customer portals within appropriate time windows Provide recommendations/solutions to improve overall service Maintain documentation of current customer requirements and procedures Assist visitors to the office Qualifications: Excellent English and French communication skills, both written and verbal Completed College Diploma / University Undergrad Degree in related field 2 to 3 years of previous order desk/customer service experience in related field (logistics, supply chain) Ability to trouble shoot and problem solve Strong organization skills and ability to prioritize multiple tasks Understanding of freight / supply chain concepts beneficial TMS / truck load planning / logistics knowledge an asset Ability to work well within a team as well as independently Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Customer Service Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at Adecco by 2x Sign in to set job alerts for Logistics Coordinator roles. Richmond Hill, Ontario, Canada 1 month ago Markham, Ontario, Canada CA$70,000.00-CA$75,000.00 1 month ago Scarborough, Ontario, Canada 4 months ago Operations Manager - Fleet Management and Logistics Ops Senior Manager - Supply Chain and Logistics Toronto, Ontario, Canada CA$50,000.00-CA$55,000.00 1 month ago Toronto, Ontario, Canada CA$55,000.00-CA$65,000.00 4 weeks ago Warehouse and Logistics Coordinator - Chinese Language Must Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr