Lethbridge, AB Full-time **Forma Steel** specializes in manufacturing high-quality steel roofing, siding, trim, and custom panels in a wide range of gauges, colors, and finishes. We manufacture our product in Fort Macleod, AB, approximately 25 minutes West of Lethbridge. **We are looking to bring in another fantastic team member to join our new Satellite Facility in Lethbridge, AB** **Role:** Sales Advisor **Job Type:** Full-time, Permanent **Work Schedule:** Monday to Friday **Location**: Lethbridge, AB At Forma Steel, our **Core Values** are at the heart of everything we do. To be successful in this role, the ideal Candidate will: * **Be** **Passionate, Positive & Productive** * **Be Respectful, Helpful & Caring** * **Be Responsible & Reliable** * **Be Solution-Focused** * **Do The Right Thing** **Key Responsibilities** * Engage with customers in person, phone, email, or chat to address inquiries and resolve issues promptly. * Conduct data entry tasks accurately to maintain up-to-date customer records. * Utilize effective phone etiquette to create a positive customer experience. * Identify opportunities for upselling products or services based on customer needs. * Analyze customer feedback and interactions to improve service delivery. * Collaborate with team members to achieve sales targets and enhance overall performance. **Key Requirements:** * Sales education or background is required (Experience in construction setting or construction background is an asset) * Strong written and verbal communication skills. * Excellent interpersonal skills with the ability to build rapport with clients quickly. * Demonstrated ability to meet or exceed sales targets in a competitive environment. * Proficiency in using CRM software for managing sales activities and customer interactions. * Experience with ERP systems, or similar programs. * Open to learning and adaptable to growth. * Ability to problem solve, assess needs, and develop solutions for customer. **Why Join Forma Steel?** * Competitive compensation package * Opportunity for cross training & advancement. * Full benefit package & RRSP program. * Amazing culture and employee engagement. ***Please note, while we appreciate all interest and applications, only those selected for an interview will be contacted.***
Job Title
Inside Sales Representative