Job Overview We are seeking a skilled and multilingual professional to join our team as a roadside assistance agent. This role requires excellent communication skills, strong negotiation abilities, and fluency in both English and French. As a key member of our customer experience team, you will be responsible for providing timely support to stranded clients across North America. Responsibilities include contacting customers who request roadside assistance, negotiating fair pricing with service providers, and maintaining accurate documentation of actions and decisions. You will also have the opportunity to work remotely and enjoy a full-time schedule during the week, with additional perks such as weekend and night premiums. Our benefits package includes comprehensive insurance, enhanced RRSP participation, and preferential pricing on insurance. Qualifications include eligibility to work Monday to Friday, 8:30 am to 3:30 pm, and a high-speed internet connection for remote work. With our people-focused approach, we value empathy, authenticity, and innovation. We invite you to join us in creating authentic interactions with our customers and supporting businesses across North America.
Job Title
Roadside Assistance Professional