Job Title

THE ROLE The Client Connections Administrator role is responsible for managing the reception desk and completing a variety of administrative tasks as required for the Client Support Services team. We are looking for a special, passionate administrative professional who can effectively manage their workflow around competing priorities without sacrificing service quality, and deliver consistent, high-end results on schedule. The successful candidate will be detail driven, highly organized, and will be passionate about providing exceptional client service at all levels. WHAT YOULL DO * Answering all incoming calls, creating a warm, welcoming, and positive experience for all clients and guests visiting the office * Collection of incoming mail and coordination of outgoing mail, including inputting Purolator and calling in courier mail * Scanning of documents throughout the office * General administration duties including keeping prep kitchen facilities clean and tidy, completing requests for catering and boardroom bookings for events/meetings, etc. * All other duties or special projects as assigned. * Creating and updating the following in a timely and accurate manner as directed: * EPIC Entry for New Business/Prospects including schedule creation and custom form entry * Policy Document checking including new business and renewals * Processing Pink Cards * Record Books * Updating and maintaining client schedules in EPIC * Processing Pink Cards * Additional Accounts Receivable Duties may be assigned.