Job Title

**About Us** Welcome to the B Social Hospitality family, where every one of our eight distinctive restaurants is a playground for foodies and fun-lovers alike. With locations across Hamilton, Ancaster, Stoney Creek, and Burlington, we''re serving up drool-worthy chef-crafted menus and eye-catching spaces that''ll youll never want to leave! Get ready to raise a toast with our eclectic mix of craft cocktails , local and international draught beers, and exquisite wines, and buckle up for the most epic events and entertainment in town. B Social Hospitality is where friends become family, and every visit turns into a celebration of good vibes and unforgettable moments. Our front of house manager plays a vital role in delivering an unforgettable dining experience to our guests, we are seeking individuals who are passionate about providing exceptional service, creating a warm and welcoming atmosphere, and going above and beyond to exceed guest expectations. We value attention to detail, a friendly and approachable demeanour, and the ability to thrive in a fast-paced, dynamic environment. Join us and become an integral part of a team that embraces the art of creating extraordinary dining experiences. **Job Description** Restaurant is opened/closed on time and ready for business as per the set operating hours. Abide by all AGCO regulations of pouring & serving alcohol. Ensure the restaurant is complying with employment standards, human rights, health and safety, pest control, alcohol handling and WHMIS. Consistency Service, Food & Atmosphere, all three are extremely important and must be consistently kept to standards to guarantee return of guests. All products are consistently prepared and served according to the pubs recipes, portioning, cooking and plating standards. Ensure inventory of all products with a never 86 attitude Ensure guest satisfaction. All guests feel welcome and are given responsive, friendly and courteous service at all times. Respond to complaints and take any and all appropriate action to turn dissatisfied guests into return guests. Daily reconciliation of sales and cash. Control cash and other receipts by following cash handling procedures Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner. Keep constant communication between yourself, and your team. (KM, Managers & staff) Daily updates with information to successfully eliminate any communication errors, and to share positive communication (i.e. features, specials, new products, promotions.) Work with all staff to perform at their best, providing mentoring and coaching with positive feedback. Nip all issues in the bud, talk to staff and explain the why Fill in where needed and or find coverage, General Manager must be able to work all roles to ensure guest experience is not affected in case of a scheduling conflict Understand & implement all policies, procedures, standards, specifications, guidelines and training programs. Identify and evaluate competitors Ensure the safety and security of employees and guests Collaborates with owners and other GMs to improve overall URG business Arrange for and oversee maintenance repairs Community engagement and involvement Understand completely all policies, procedures, standards, specifications, guidelines and training programs. Creating a good working environment, with an open door policy to all staff Job Type: Full-time Pay: $50,000.00-$60,000.00 per year Benefits: * Dental care * Discounted or free food * Life insurance * On-site parking * Paid time off * Store discount * Vision care Work Location: In person Expected start date: 2025-08-01