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Title: Team Member Reporting to: Senior Team Lead Industry: Fast-Casual Restaurant Location: Toronto, Ontario Compensation Plan: starting $21/hour + benefit coverage + access to a large mentor network. Overview Thank you for considering applying for our Team Member role. Our team members are vital to our success because they interact with our guests more than anyone in our company. With this in mind, we believe we must create an exceptional company culture for our team members. Our recruiting process is likely different from any other process youve experienced before - even this job description will read differently. This is a testament to how we want to operate; doing things that are progressive, fun, and, we think, better. Were a fast-growing company, were on track to open four corporate locations in our first 15 months of operation, which is a very uncommon accomplishment in our industry. Well enter the US market in 2024 and continue to grow from there to embark on our vision to have the world celebrate the flavours and culture of Peru. Growth Stories & Opportunities The growth of our team members is very meaningful to us. Our starting income (notice how we didnt say minimum wage) is $2`/hour, however, most team members make $21.25/hour (or even $22 or $24/hour). You could also become like one of our team members who went from $19/hour to $80,000/year within a year and a half. If youre curious to learn more about our pay transparency, you can read about it by following the links below: Global News: /> CP24: /> BlogTO: /> IMPORTANT: We strongly encourage you to watch the videos listed below as it describes the company were trying to build and may preemptively answer many of your questions. While watching the videos, continuously ask yourself, Does this company excite me? If yes, then continue reading with enthusiasm. We think were building something great for you but we have recognized that we may not be for everyone. Our company culture (9 mins) - /> About our brand (2 mins) - /> About the menu (2 mins) - /> Compensation & growth (5 mins) - /> Day in the life of a team member (2 mins) - /> What is Brasa Peruvian Kitchen? Nike popularized running shoes. Starbucks did the same with Italian coffee. We want to become the brand thats synonymous with the flavours and culture of Peru. Brasa Peruvian Kitchen is a fast-casual restaurant serving everyday foods like salads and warm bowls with real Peruvian flavours. Our goals are ambitious and were building an employee-first company culture. Our goal is to open 100 locations by 2029 and we need you to help us get there. Our Vision (Whats Our Work): To introduce the world to the flavours of Peru and the countrys majestic culture. Our Mission (Why Do We Work): To build a company that the world needs more of. One where everyday people are empowered to make great money, achieve career growth, and help close the income inequality gap. Our Values (How We Work): Team Member Obsessed Experience Driven Infinite Learners and Curiosity Performance and Responsibility How We''re Different We donate $10,000 for every store that we open to Cuso International (an Ottawa-based not-for-profit) who deploy the funds to urban farming projects in Peru and help reduce food insecurity in the country. We will review compensation several times per year. This is a proactive approach to a topic that most companies shy away from. Our training program will include a module that educates you on how to successfully ask for a raise at Brasa (or anywhere, really). Our starting income (another phrase for minimum wage) for Team Members starts at $21/hour. We believe there are two types of companies: ones that try to pay their employees less and ones that try to pay them more. Well be the latter. This higher wage will help us recruit high-calibre people to join our team. We pay for breaks. We do not deduct time from your cheque when taking breaks. Team Members will receive one complimentary meal on days that they are working. We dont believe in paying bonuses when a company achieves a goal that is often paid months later. Instead, were going to give higher hourly wages and salaries from day one and hire ambitious team members who have enough pride to always want to achieve their goals. Plus, we think this is better for you when dealing with lenders like a bank (they dont care about potential bonuses or commissions). Our goal is to hear you say, Ive never worked in a company like Brasa before. Were very genuine about this goal and its not just a platitude. The Traits and Behaviours Below is a description of the type of people were looking to work closely with: You can work fast. Brasa is a fast-paced environment. A genuine desire to work in a restaurant environment and learn about the industry to advance your own career. Someone can share feedback with you directly, yet respectfully, and you wont be offended because you know the feedback is coming from a good place. You have a non-work related hobby or interest that lights you up when describing it. Youre calm. Kind & uplifting. We will never hire cruel people. Incredible work ethic. Youre obsessed with your own education. Curious to learn from other industries and professionals. You have a plan for yourself which includes big goals and dreams. Your Responsibilities You will be a part of a fast-casual restaurant team with a Regional Manager, Senior Team Lead and Senior Team Members to support and train you through all aspects of the job. Below are more formal responsibilities but arent limited to other responsibilities that may arise. Greet all guests, delivery partners, suppliers, and anyone that interacts with our company with respect and hospitality. Serve, plate, and package orders for customers. Learn our menu and be able to discuss with guests. See our menu here /> Educate our guests on our ingredients and menu items. Help increase our average guest cheque by offering drinks, cookies, double protein, and other menu items. Comfortable using a knife, blender and oven. Learn our menu and be able to prepare and cook items according to the established recipes in or cookbook - this would involve cutting, roasting, steaming, marinating and blending. See our menu here: /> Adhere to proper food handling processes and FIFO while maintaining a clean workspace. Maintain the cleanliness of our kitchens and facilities. Ensure fridges and freezers are working and holding appropriate temperatures. Radiate kindness at all times. Write end of day reports to share our performance for the day. Complete opening and closing duties. Use our point of sales technology such as Touch Bistro, Ambassador, Uber Eats, Ritual and others. With assistance from other team members and management, prepare catering orders. Engage in our communication tools such as Slack. Definitions of Success: When playing darts, the bullseye, or the goal, is well defined and very apparent. We believe each role within a company should also have very clear definitions of success. High adherence to your schedule. Our team genuinely believes youre positively contributing to our company culture, core values, mission, and vision. You habitually deliver an exceptional experience to our guests, delivery partners, suppliers, and others. You exhibit a desire to perform to the best of your ability. You genuinely care about our menu and product quality. You volunteer ideas to make our business more efficient and effective. You care about our companys success. Skills & Experience Mature - not in age, but in responsibility. Pride - in their work and namesake. Kindness - a radiant sunny disposition. Purpose - has a plan for themselves. Progressive - you like to think differently and find better ways of doing things. Organized - we dont need to follow up with your work, it just always gets done. An uncanny ability to learn fast. Soft skills such as hospitality and fast customer service. The ability to have direct and diplomatic internal and external communication with employees and customers or the desire to learn fast. Multi-tasking and prioritization. Excellent verbal and written communication skills. Extremely punctual and reliable. Proficient in Microsoft Word, Excel, Gmail Products (ex. Google Docs, Calendar) and other industry softwares. If youre ready to apply then please complete the application process by pasting this link in to your browser: /> This should only take you 10-15 minutes. Job Types: Full-time, Part-time, Permanent Pay: From $21.00 per hour Benefits: Casual dress Company events Dental care Discounted or free food Extended health care Vision care Work Location: In person