Job Title

Your responsibilities: Provide first-rate customer service regarding product and account inquiries, and be proficient in the use of applications. Build and maintain positive communication with customers by offering personalized solutions and ensuring that inquiries are handled appropriately by coordinating with various functions within the company. Schedule service calls and follow up with customers. Responsible for accurate data entry using prescribed applications. Job Responsibilities: Provide first-level customer service regarding inquiries about product/account/usage and applications. Build and maintain positive customer relations by offering personalized solutions and ensuring requests are handled appropriately by coordinating with various functions within the company. Schedule service calls and follow up with customers/clients. Escalate customer issues as required. Perform accurate data input using prescribed applications. Experience Required for Your Success Job Requirements: Must be at least 18 years of age Full-time availability between the hours of Mon-Sun 8AM - 9PM EST Excellent home internet hardwired Must be able to connect to modem (no wi-fi) Excellent verbal and written communication skills in English and French Excellent computer skills Salary : Negotiable. Benefits: Growth potential, culture of promoting from within Join a fantastic, collaborative team -Teleperformance is a top ranked employer in the Great Places to Work survey ***SEND YOUR ''CV'' SOON***