Job Title

Liberty Village Animal Hospital is a progressive and **privately** owned clinic in the downtown core of Toronto. Our hospital provides top notch care to clients and their pets, and our doctors all have backgrounds in general and emergency medicine. We are currently looking for a ***skilled Receptionist with Animal Care Attendant (ACA) experience***, to join our team on a full time basis, no weekends or holidays. This is a hybrid role. This new team member would be primarily involved with reception duties, client care, assisting both veterinarians and technicians, procedure preparation, and would partake in cleaning/maintenance of the hospital (along with the other team members). As a receptionist and the first point of client contact, it is important that you ensure a positive client experience while maintaining records, an organized welcoming front desk and efficient workflow. Tasks include but are not limited to: greeting clients; answering phone calls; scheduling appointments; maintaining accuracy of patient files; weighing patients upon arrival; processing payments and providing invoices, receipts and estimates; responding to client emails; tracking vaccine status and appointment reminders. The ACA component entails assisting RVTs and doctors with safe animal restraint, animal husbandry, assisting with patient admissions and discharges, procedural preparation and cleanup, surgical instrument cleaning and sterilization, client education and some inventory tasks. This role is vital in delivering compassionate, efficient care to both clients and their pets. We are looking for a team member that is punctual, very organized and is comfortable multitasking in a fast paced environment while maintaining a professional demeanor. We value and treat our employees well, and are looking for someone who reciprocates this and is a team player. **Qualities and skills we are looking for in a candidate****:** * Experience working in an animal hospital * Willingness to learn new skills * A team player * Very comfortable with client communication using a variety of platforms * Excellent oral and written communication skills in English * Organized and efficient, and pays close attention to detail * Competent at handling money and monetary transactions * Good animal handling skills * Punctual * Ability to stand for extended periods of time * Comfortable using ladders and step stools * Ability to lift moderate amounts of weight **What we offer****:** * A fun and friendly environment * Above average salary * 80% employer paid premium on dental and medical benefits coverage for full-time employees * Discounts for personal pet items * Discounts for medical services for personal pets * Room for growth and continuing education paid when applicable If we sound like a fit for you, please reach out. We are happy to be flexible and negotiate individual needs. **Compensation:** Above average compensation. Will be determined based on experience and skills Job Type: Full-time Pay: From $21.50 per hour Expected hours: 40 per week Additional pay: * Overtime pay Benefits: * Dental care * Extended health care * Life insurance * Vision care Schedule: * Monday to Friday Work Location: In person