Job Title

**About DermEdge:** DermEdge is a full-service dermatology centre located in Mississauga. DermEdge is a state-of-the-art, 6500 square foot facility that sees a high volume of patients. The DermEdge team consists of medical dermatologists, surgeons, clinical trial coordinators, laser technicians, nurses, and other medical and non-medical personnel. As a past nominee for a Mississauga Business Award, we take pride in offering our staff a collegial working environment. **About the Part Time Medical Receptionist Position:** This position is an integral part of the overall day-to-day operation of the Clinic. **You must be available to work the following hours (no exceptions):** **Mondays 9am-3pm** **Tuesdays 8am-5pm** **Thursdays 8am-5pm** The Receptionist is responsible for all formal interactions with patients and the overall success of the relationship between the company and the client. This frontline position requires a good working knowledge of customer service models found throughout the service industry and must be able to adapt to the ever-changing needs of a multi-service environment. The primary role is twofold: creating excellent customer service experiences and generating revenue through the retail sector. Other responsibilities include administration support, fielding patient calls and coordination with senior management. **Responsibilities:** * Open office in the morning, turning on computers, check messages, fill liquid nitrogen tanks * Run reports on Health cards for patients arriving the next day * Print daily patient sheets and distribute to Physicians and staff * Answering the 7 lines of incoming telephone calls * Meet and greet patient in the office to ensure they are comfortable and seen in a timely fashion. * Check in patients and register new patients by creating patient charts * Sorting through office mail daily * Complete and submit OHIP billing from previous day patients * Check out direct billing cosmetic patients * Follow up rejected OHIP billing with Family Physician or Patient * Schedule and fax patient referrals to referring Physician * Reschedule and follow up patients that do not show up for appointments * Print and organize promotional materials for office * Other duties as needed to support the overall operations of the Clinic **Skills:** * Enthusiasm and Interest in the 6 Principles of DermEdge Excellence (Respect, Integrity, Innovation, Inclusion, Patient-Focus, Accountability) * Ability to work under pressure * Excellent organizational skills * Good customer service skills * Good understanding of product and service knowledge offered at the clinic * Knowledge of computer systems, OHIP billings and codes * Assertive and composure * Team player * Time management and priority setting **Prior Experience Requirements:** * Experience in a medical office setting * Experience or education in Medical terminology * Education in business would be an asset * Minimum high school diploma, college diploma would be an asset. **Working Conditions:** * Office environment * Manual dexterity required to use desktop computer and peripherals. * Lifting or moving up to 10lbs may be required (i.e. unpacking medical supplies and restocking rooms) Job Types: Part-time, Fixed term contract Contract length: 3 months Pay: $18.00 per hour Expected hours: 20 25 per week Additional pay: * Overtime pay Benefits: * Company events * On-site parking * Store discount Flexible language requirement: * French not required Schedule: * 8 hour shift * Monday to Friday Ability to commute/relocate: * Mississauga, ON L4Y4C5: reliably commute or plan to relocate before starting work (required) Education: * Bachelor''s Degree (preferred) Experience: * Electronic medical records: 1 year (required) Work Location: In person Expected start date: 2025-07-21