Job Title

Job Title: Customer Liaison Representative Job Description The primary objective of this role is to serve as a key liaison between our organization and our Canadian military customer base. This involves managing T56 engine programs, supporting ongoing sustainment initiatives, and ensuring compliance with contractual, technical, and regulatory standards. The ideal candidate will possess prior military experience, preferably in aircraft maintenance, logistics, or program management. Strong knowledge of engine maintenance programs, with specific familiarity or experience with T56 engine platforms, is highly desirable. Key Responsibilities: Act as the primary point of contact for assigned military customer accounts. Support all aspects of T56 engine program requirements. Work closely with Sales, Customer Service, Engineering, Operations, Supply Chain, and Logistics to ensure timely and efficient induction and delivery. Regularly review customer operating data and provide forecasts and performance analysis. Organize and assist in customer reviews and reporting sessions. Proactively identify and resolve customer concerns. Host and support DND visits, audits, and program meetings on-site. Required Skills and Qualifications The successful candidate will possess the following skills and qualifications: Prior military experience in aircraft maintenance, logistics, or program management. Strong knowledge of engine maintenance programs, specifically T56 engine platforms. Excellent organizational, communication, and relationship management skills. Ability to analyze technical and operational data to drive decisions. Proficient in CRM tools and Microsoft Office suite. Post-secondary education in Business, Engineering Technology, or equivalent military training. Benefits We offer a comprehensive benefits package, including: Comprehensive Healthcare. 5% RRSP Matching. Paid Time Off. Bonus Opportunities. Short- & Long-Term Disability. Life & AD&D Insurance. Learning & Training opportunities. Others We value diversity and inclusivity in our workplace and invite applicants from all backgrounds to apply. Our supportive environment celebrates individuality and offers equal employment opportunities for all.