Job Title

Creative Operations Associate_Marketing(French-speaking fluency required) About the Team The Ad Operations Merchandising (Creative/Occasions) team is a specialized pod within Ad Ops focused on powering in-app marketing experiences across the product platform. Sitting at the intersection of Ad Operations, Creative, and Occasions, this team works closely with vertically aligned Ad Ops partners and cross-functional stakeholders including Marketing, Product, Creative Studio, and Localization to deliver timely, high-impact promotional placements that drive merchant value and customer engagement. We support a wide range of initiatives, from seasonal moments and brand-led campaigns to homepage banners, promotional merchandising, and asset quality governance. Our team ensures every campaign is executed with precision, creative consistency, and scalability helping shape the way customers interact with promotions across categories. About the Role Were looking for a highly collaborative and organized Creative Operations Associate to join our Ad Operations Merchandising team. In this role, youll manage and support the production of high-impact creative across the companys top restaurant and retail partners. Youll own banner translation workflows (FR/EN), lead template creation, and play a critical role in the end-to-end execution of creative assets - including campaign banners and scalable tooling improvements. Youll be a key partner to internal stakeholders across CRM, homepage merchandising, and occasion-based marketing, providing operational support and creative coordination to ensure campaigns are launched accurately, on time, and at scale. Youll also be an early contributor to our transition to Ads Manager for banners, helping shape creative standards, share tooling feedback, and drive adoption. This is a fast-paced, collaborative role ideal for someone who is systems-savvy, design-literate, and eager to build scalable, efficient creative workflows. Youre excited about this opportunity because you will Lead French/English creative translation workflows for banners and cross-surface assets Build and manage campaign templates across seasonal and evergreen programs Support execution and creative coordination for CRM, homepage merchandising, and occasion-based marketing initiatives Contribute to the transition to Ads Manager, including tooling feedback, training support, and documentation Assist with Ad Ops team wiki maintenance, ensuring processes, playbooks, and reference materials stay current and accessible Own creative QA and governance, ensuring asset accuracy, consistency, and brand alignment Help optimize creative workflows to improve execution speed, quality, and scalability Were excited about you because Youre fluent in French and English (written and spoken) and have experience managing multilingual content or localization workflows You have 2+ years of experience in creative operations, marketing production, or project coordination in a fast-paced environment Youre comfortable working in Figma or other creative platforms and collaborating with designers on asset reviews and scalable design frameworks Youre highly organized, proactive, and capable of juggling multiple workstreams with precision Youre a strong communicator who works well with cross-functional teams and thrives in collaborative environments You care deeply about quality and accuracy, and take pride in getting the details right Youre energized by fast-moving teams and excited to help scale creative systems that work You're able to flex your schedule from time to time to meet with stakeholders in other time zones, especially Melbourne & Sydney, Australia$57-58 hours CAD6-month contract Fully remote, working from home