Job Title

An established entertainment destination in Calgary is seeking a skilled and motivated Gaming Manager to oversee the day-to-day operations of its table games department. This is a high-impact leadership role responsible for ensuring the smooth execution of games, regulatory compliance, exceptional guest service, and team development. As Gaming Manager, youll be at the heart of the gaming floor, providing leadership and guidance to dealers and pit staff while upholding the integrity of all table games. You will play a vital role in maintaining a safe, efficient, and engaging environment for both guests and employees, while ensuring strict compliance with all gaming regulations and internal controls.DescriptionOversee the daily operation of all table games, ensuring smooth gameplay and adherence to internal controlsLead, support, and develop a team of table games employees, promoting a positive and performance-driven cultureMonitor gaming activities and ensure strict compliance with all provincial gaming regulations and internal proceduresRespond to incidents involving suspected cheating, theft, or other irregularities, and report appropriatelyEnsure secure handling and storage of gaming assets, equipment, and sensitive materialsMaintain a high level of visibility on the floor to support both staff and guestsAct as the senior leader in the absence of upper management, providing operational continuity and sound decision-makingDeliver exceptional guest service by promoting engagement, resolving escalated issues, and reinforcing service standards with staffRequirementsMinimum 3 years of experience in casino operations or table gaming managementStrong knowledge of table games, gaming regulations, and security proceduresProven leadership and team management skills in a high-paced, guest-facing environmentExcellent communication, interpersonal, and conflict resolution skillsStrong organizational and time management abilitiesAbility to remain calm and effective under pressureFlexibility to work varied shifts, including evenings, weekends, and holidaysOn-site role in a dynamic casino environmentStanding and walking for extended periodsCorporate CultureCompetitive Compensation: Based on experience, with performance-based bonusesHealth & Dental Coverage: Comprehensive group benefitsEmployee Retirement Savings Plan: To help you plan for the futureUniforms Provided: At no cost to employeesMeal Discounts: On-site savings for staff mealsEmployee Assistance Program (EAP): Mental health and wellness supportRecognition Programs: Including Employee of the Month and Employee of the YearContact Janis Romeskie at 403.670.9101 x4 or submit your resume in confidence below.