Work Your Magic with us! Start your next chapter and join EMD Serono. Ready to explore, break barriers, and discover more? We know youve got big plans so do we! Our colleagues across the globe love innovating with science and technology to enrich peoples lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimaginable with us. United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe. **Your Role:** As a member of our dedicated and high-performing multifunctional team, you will play a crucial role in providing patients with an integrated and seamless experience by offering education and follow-up on our various therapies. Your responsibilities will also include supporting and nurturing relationships with healthcare professionals to optimize patient clinical outcomes. Working closely with nursing colleagues and reimbursement specialists across the country, you will contribute to ensuring adequate national coverage and delivering a cohesive and positive experience. For this contract position the majority of your work will be conducted over the phone, following a varying and flexible schedule covering regular business hours (8am-8pm EST, Monday through Friday shifts (example 8am-4pm, 12pm-8pm), with a focus on incoming calls and periodic follow-ups. Additionally, you will have the opportunity for occasional face-to-face meetings with clinics and patients. It will be essential to meticulously document your interactions in a database and consistently adhere to ethical standards and pharmacovigilance rules. Travel up to 5%. **Who You Are:** You are a Registered Nurse (RN) or Registered Practical Nurse in good standing, with at least 3 years of experience, able to work autonomously from your home office. Using your excellent communication and collaboration skills, you thrive on helping patients optimize their outcome. You are a fast learner with excellent time management which enables you to support multiple demanding tasks. Location: Remote work from home covering Monday through Friday 8 hour shifts **Minimum Qualifications:** * RPN or RN License in good standing * 3+ years clinical nursing experience in field and/or hospital settings **Preferred Qualifications:** * Excels at working remotely independently as well as in a team * Excellent time management and priority setting * Able to cover urgent calls after hours on a scheduled rotation * Flexible and learns quickly * Dedicated workspace at home * Clean drivers abstract and owns car * Able to travel on occasions * Computer proficiency * Fluent in English/French both written and spoken * Experience in Multiple Sclerosis * Experience in a call center environment **INFIRMIERE GESTIONNAIRE DE CAS (Contrat distance)** **Votre rle:** En tant que membre de notre quipe multifonctionnelle dvoue et performante, vous jouerez un rle crucial pour offrir aux patients une exprience intgre et fluide en offrant de la formation et un suivi sur nos diffrentes thrapies. Vos responsabilits comprendront galement le soutien et lentretien des relations avec les professionnels de la sant afin doptimiser les rsultats cliniques des patients. En travaillant en troite collaboration avec des collgues infirmiers et des spcialistes du remboursement travers le pays, vous contribuerez assurer une couverture nationale adquate et offrir une exprience cohrente et positive. Pour ce poste, la majorit de votre travail sera effectu par tlphone, selon un horaire variable et flexible couvrant les heures de bureau normales (de 8 h 20 h HNE, du lundi au vendredi (par exemple de 8 h 16 h, de 12 h 20 h), en mettant l''accent sur sur les appels entrants et les suivis priodiques. De plus, vous aurez l''occasion de rencontrer occasionnellement des cliniques et des patients. Il sera essentiel de documenter mticuleusement vos interactions dans une base de donnes et de respecter systmatiquement les normes thiques et les rgles de pharmacovigilance. Voyagez jusqu'' 5% du temps. **Qui vous tes:** Vous tes une infirmire autorise ou une infirmire auxiliaire autorise en rgle, avec au moins 3 ans d''exprience, capable de travailler de manire autonome depuis votre bureau domicile. Grce vos excellentes comptences en communication et en collaboration, vous russissez aider les patients optimiser leurs rsultats. Vous apprenez vite et possdez une excellente gestion du temps, ce qui vous permet de prendre en charge plusieurs tches exigeantes. Lieu : Travail distance domicile du lundi au vendredi, par quarts de 8 heures **Qualifications minimales:** * License dInfirmire ou Infirmire Auxiliaire * Plus de 3 ans d''exprience en soins infirmiers cliniques sur le terrain et/ou en milieu hospitalier **Qualifications prfres :** * Excelle travailler distance de manire indpendante ainsi qu''en quipe * Excellente gestion du temps et tablissement des priorits * Capable de rpondre aux appels urgents en dehors des heures d''ouverture selon une rotation programme * Flexible et apprend rapidement * Espace de travail ddi la maison * Bon dossier de conduite et possder une voiture * Capable de voyager l''occasion * Bonnes comptences en informatique * La matrise de l''anglais/du franais, tant l''crit qu'' l''oral * Exprience en sclrose en plaques considr comme un atout * Exprience dans un environnement de centre d''appels **What we offer:** We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!
Job Title
Nursing Case Manager (Remote contract)