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Job Title: Office AdministratorCompany: Advance Lumber & PalletLocation: Surrey, BC (near SkyTrain and all major bus routes)Position: Full-Time (Monday to Friday, 8:00 AM 4:30 PM)About UsAdvance Lumber & Pallet is part of the Advance Group of Companies a family-owned, community-focused business in the Lumber and Forestry Industry. With operations in Surrey (BC), Calgary (AB), and Tulare (CA), we are one of Canadas fastest-growing companies and a top 100 BC manufacturer. Were committed to sustainable practices, operational excellence, and building a strong team culture. Learn more at www.advancelumber.ca.Position OverviewWere looking for a highly organized and reliable Office Administrator to join our team in Surrey, BC. This is a key role that helps keep daily operations running smoothly and ensures strong communication between our plants, sales team, and customers.What is an Office Administrator?An Office Administrator at Advance Lumber & Pallet is the central support person in the office responsible for managing incoming communication, coordinating orders through our ERP system, supporting customer service, entering payroll and payables, and assisting senior staff with administrative tasks. Youll be the go-to person who helps keep things organized and moving, while also acting as the first point of contact between our locations in BC, Alberta, and California.This is a foundational role with room to grow. As the company expands, this position will evolve to take on more responsibility in operations, coordination, and system support.This role reports to the company bookkeeper and senior staff members.Key ResponsibilitiesCustomer Service & CommunicationAct as the main point of contact for internal communication with our Calgary and Tulare plants, as well as with our sales teamRespond to customer inquiries, provide order updates, and ensure high service levelsCollaborate daily with production teams and sales reps to align on priorities and timelinesERP, Payroll & Order CoordinationEnter and manage orders in our ERP systemTrack production and delivery schedules, ensuring accuracy and timely updatesMaintain accurate customer and order recordsEnter payroll data and employee hours into the system for processingProcess vendor bills and expenses for review and approvalAdministrative SupportAnswer phones, greet visitors, and handle general front desk responsibilitiesMatch credit card transactions with receipts for processingMonitor and manage office supply inventorySupport internal scheduling, documentation, and other administrative tasksArrange meetings, place lunch orders, and assist with event or team coordinationTake on additional projects and responsibilities as neededGrowth & DevelopmentContribute to improving processes and communication systemsExpand responsibilities as the company and role evolveRequirements3+ years of experience in office administration or customer serviceExperience with payroll entry, payables, or expenses is a strong assetStrong multitasking and organizational skillsProficient with Microsoft Office (Excel, Word, Outlook)Experience with ERP systems is an asset (training provided)Excellent communication skills both written and verbalDetail-oriented, reliable, and comfortable in a fast-paced team environmentPrevious experience in a manufacturing, logistics, or construction office setting is an assetWhat We OfferCompetitive compensation (salary range available upon request)A growing company with room to advanceA supportive team environment and hands-on leadershipEasy access by SkyTrain and major bus routesHow to ApplyPlease email your resume and a brief cover letter to advancelumber604@gmail.com with the subject line:Office Administrator ApplicationAdvance Lumber & Pallet is an equal opportunity employer. We value diversity and are committed to creating an inclusive team environment.Job Type: Full-timePay: $47,000.00-$50,000.00 per yearSchedule:8 hour shiftDay shiftMonday to Friday