Job Title

Job Title: Administrative Assistant Toronto OfficeLocation: Greater Toronto Area, Ontario, Canada (On-site) Company: Globeia IncorporatedAbout GlobeiaGlobeia is a leading Identity Screening company headquartered in the Greater Toronto Area, Canada, with an additional office in San Francisco, USA, and operations expanding internationally. We provide a broad range of services including Fingerprinting, Criminal Background Checks, Employment Screening, Apostille, Authentication & Legalization Services.We are committed to delivering trusted, timely, and secure identity verification solutions to clients across North America. Our core valuestransparency, authenticity, confidentiality, and exceptional customer servicedrive everything we do.We are now seeking a detail-oriented and customer-focused Administrative Assistant to join our Toronto team and help keep our office running smoothly while providing outstanding service to our clients.Key ResponsibilitiesFront Desk Operations: Welcome visitors, answer incoming calls, and manage appointment scheduling.Client Assistance: Guide clients through Globeias services, forms, and documentation requirements.Document Management: Prepare, process, and maintain client records in both digital and physical formats.Administrative Support: Handle email correspondence, draft letters, and assist management with day-to-day tasks.Coordination: Liaise with internal departments (operations, customer service, legal) to ensure smooth workflows.Compliance & Confidentiality: Manage sensitive client information in line with Canadian privacy regulations.Reporting: Prepare daily or weekly activity summaries for management review.Office Supplies & Vendor Coordination: Maintain stock levels and coordinate with vendors as needed.What Were Looking For13 years of experience as an Administrative Assistant, Office Coordinator, or Customer Service Representative (service-based or documentation-heavy industry preferred).Excellent communication skills (written and verbal) in English; additional languages are an asset.Strong organisational skills with the ability to manage multiple tasks and deadlines.Proficiency in Microsoft Office Suite, Google Workspace, and CRM systems.Professional, courteous, and client-focused approach.High level of discretion and commitment to confidentiality.Knowledge of identity verification, background screening, or legal documentation processes is a plus.