Job Title

Company DescriptionRiseOn Education Inc. is a premier K12 tutoring and academic consulting company based in Markham, Canada. We specialize in personalized core subject tutoring in English, Math, and French, elite academic supervision, and expert admissions guidance for top private schools and U.S. colleges. Our mission is to empower students to excel academically, cultivate strong character, and achieve their highest aspirations through tailored, high-quality education.Key ResponsibilitiesReception & Inquiries Greet visitors, answer incoming messages/calls, and respond to emails; provide clear, accurate information to prospective families and direct inquiries to the right team members.Scheduling & Coordination Coordinate class timetables between teachers and students; build, update, and confirm schedules; resolve conflicts and last-minute changes.Student Onboarding & Booking Assist newly enrolled students in selecting courses, assigning teachers, and booking sessions; send confirmations and reminders.Office Administration Oversee daily office functions, including supplies management, printing, room preparation, and general upkeep.Record-Keeping Maintain accurate student records, attendance logs, and scheduling data; prepare simple weekly reports.Communication Draft and send professional communications to families and teachers; update contact lists and internal documents.RequirementsProven administrative, reception, or scheduling experience (education industry experience preferred)Fluent in both English and Mandarin (spoken and written)to communicate effectively with parents and students.High attention to detail, accuracy, and time management.Proficiency with Google Workspace (Gmail, Calendar, Docs, Sheets) and/or Microsoft Office.Ability to multitask and work in a fast-paced environment.Exceptional phone etiquette and customer service skills to effectively communicate with clients and colleagues.The position requires availability Tuesday through Saturday, from 11:00 AM to 7:00 PM. Candidates should be fully comfortable with this schedule.PreferredExperience in a tutoring centre or school office.Familiarity with Ontario K12 education and admissions processes.Basic bookkeeping knowledge (invoices, receipts, payment tracking).