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Job Title: Property Manager AssistantWork Location: Langley, BC onsiteJob Types: Full-time, PermanentAbout the CompanyAs a Property Manager Assistant, you would be operating in a dual role in supporting the overall operations of the company by assisting the Property and Operations Manager and being the primary contact and link in Langley. You are an integral component in developing and maintaining good resident relationships for our buildings.About the RoleYour skills would include being approachable, proactive, and professional; cleaning skills; and a good working knowledge of the BC Residential Tenancy Act and Regulations. This portfolio requires previous experience in the property management industry. A valid drivers license and own vehicle are required.ResponsibilitiesMonthly rent collections and deposits, and general administrative duties, including tenant move-outs and annual suite inspections. (Two Buildings)Ensuring and maintaining cleanliness in the common areas of the buildings and property (Two Buildings)Daily rounds of the property to ensure security and cleanliness standards are met for residents. (Two Buildings)Respond to emergency calls quickly and efficiently (during both regular and after-hours as needed).Providing the property manager with regular updates and advice on preventative maintenance measures. (Langley Sites)Assist in leasing residential units, interviewing prospective tenants, screening, and reference checks, as needed to assist the Langley Leasing Manager (Langley Sites)Participate in weekly site inspections and assist in identifying building needs for current and future maintenance of the building. (Langley Sites)Assist in monitoring contractor completion of work. (Langley Sites)Be a second point of contact for our Langley site staff.Building positive relationships with tenants and promptly responding to their concerns. (Langley Sites)Working effectively with other building team members. (All Sites)Assist in the scheduling of annual fire inspections, scheduling of contractors and requesting quotes from contractors for capital projects. (All Sites)Vacation coverage of staff when temporary absences occur due to illness, injury or vacation. (All Sites as needed)Other duties as required by the property manager. (All sites as needed)Annual coverage when the property manager is on vacation.Required SkillsAbility to handle confidential information and maintain discretion.Organized, detail-oriented, and capable of handling multiple ongoing tasks.Ability to manage customer expectations, provide outstanding customer service, and form effective, trustworthy relationships with a wide variety of people.Excellent communication skills as well as clear and concise reporting skills, both written and oral, and promotion/negotiation skills.Effective time management skills, organized, and the attitude for making it happen and getting it done.General understanding of the BC Residential Tenancy Act and Regulations.The ability to understand a situation from someone elses perspective, the ability to help them understand your perspective, and the ability to influence a positive outcome while always keeping a calm demeanor.Being bondable, providing a criminal check, and having an excellent credit rating are essential.