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Join to apply for the LensCrafters - Team Lead role at LensCrafters3 weeks ago Be among the first 25 applicantsJoin to apply for the LensCrafters - Team Lead role at LensCraftersTotal Rewards: Benefits/Incentive InformationLensCrafters is a place for visionaries. Weve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.Requisition ID: 893231Store #: 000968 LensCraftersPosition:Full-TimeTotal Rewards: Benefits/Incentive InformationLensCrafters is a place for visionaries. Weve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why were committed to taking care of you, so you can bring the best quality experience to our patients and customers.LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTIONThe Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.Major Duties And ResponsibilitiesWhile working in RetailEnsure the LensCrafters team provides unsurpassed Customer ServiceProactive & solution driven, accurate execution & product knowledgeAssists customers with selections, provides recommendations, assists sales associatesServes as a responsible alternate store key holderWhile working in Lab, if applicableCustom fits glasses & precisely place prescription in lensesWorks with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technologyEnsures finished eyewear meets optical standards & customer requirementsCreates a safe working environment for all, demonstrates safe work practicesResponsible for basic operation, cleaning & ongoing maintenance of lab tools & systemsBasic QualificationsHS diploma/GEDStrong optical & retail experienceKnowledge of current optical theory & merchandiseStrong communicator & listenerStrong inter-personal skillsStrong basic math skillsSales skillsProblem solving abilityFamiliarity with cash register, computers & calculatorsLeadership & training experienceEdging & mounting experienceBasic optics knowledge & optical measurement experiencePreferred QualificationsState licensure (if applicable) &/or ABO Certification in non-licensed statesLensCrafters Final Eyewear Inspector CertificationLensCrafters Quality, Fitting & Adjusting ProgramOptical machinery/instruments experienceCustomer service experienceAccuFit Digital Measurement System certificationKnowledge of current store merchandise & lens optionsEmployee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesMarketing Services and RetailReferrals increase your chances of interviewing at LensCrafters by 2xGet notified about new Team Lead jobs in Etobicoke, Ontario, Canada.Toronto, Ontario, Canada CA$82,217.00-CA$121,155.00 2 weeks agoSenior Manager, Client Reporting, OperationsSenior Manager, Assisted Living (2025-344-CC)People and Culture Generalist - Pizza Hut Canada (Contract)Toronto, Ontario, Canada $96,700.00-$102,420.00 21 hours agoManager, Employee Services - Time and PayCustomer Experience (CX) Specialist 0365-0116Associate Manager, RCM Monitoring & TestingTeam Lead - Accounting & Finance RecruitingTeam Lead - Technology in Banking RecruitingWere unlocking community knowledge in a new way. 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