Job Title

The Opportunity This is a chance to join a team that plays a key role in supporting Ontarios agriculture sector through the delivery of financial and risk management programs. As a Claims Adjudicator, youll help ensure that program participants receive accurate and timely support by evaluating claims and determining benefit eligibility. This permanent, full-time position offers a hybrid work arrangement (3 days per week in office) and requires residency in Ontario. What Youll Be Doing Managing client claims from intake through resolution, including complex and high-value files Evaluating applications against program guidelines, verifying reported data, and investigating discrepancies Conducting financial reviews and analysis to assess eligibility and determine benefit payments Liaising with clients to gather required information and provide technical guidance on available programs Participating in team discussions regarding claims that require senior review, legal consultation, or appeal consideration Escalating high-risk issues when necessary to team leads or subject matter experts Coaching junior staff and offering peer support across departments Building and maintaining professional relationships with clients, producers, and agents What Youll Need To Be Successful A post-secondary degree or diploma in business, economics, agricultural science, or a related field (or equivalent experience) At least 3 years of experience in claims or risk adjudication, ideally within financial services or the agriculture industry Strong written and verbal communication skills, with the ability to engage clients and stakeholders professionally Demonstrated analytical and problem-solving abilities Solid organizational skills and the ability to prioritize in a fast-paced, team-oriented environment Familiarity with agriculture is an asset Progress toward a professional designation such as CIP (Chartered Insurance Professional) or FIIC (Fellow of the Insolvency Institute of Canada) is considered an advantage