Job Title

12 month contract with possible extensionsHybrid 3days/week downtown TorontoDay-to-DayWe are seeking a dedicated and innovative Content Designer to join a Big 5 banking client. In this role, you will be instrumental in creating engaging and intuitive customer experiences for a digital platform. You will collaborate closely with various product partners, designers, researchers and other content designers to ensure the delivery of high-quality and accessible content. The ideal candidate is expected to have excellent organizational and stakeholder management skills. Responsibilities:Collaborate with different product partners and designers across various portfolios, ensuring organized and cohesive content development.Engage with stakeholders and the development team to gain feedback on content.Participate actively in content and design sprints, bringing innovation and creativity to the forefront of all projects.Work alongside UX Researchers to enhance user experience through data-driven insights.Manage the tracking of content updates efficiently while overseeing backlog management for submitted contents.Must-Haves2-3 years of experience in Content DesignFigmaAgile experience, specifically working with technical stakeholdersStrong sense of collaboration with various stakeholder groups and ability to adapt to various working styleStrong communicator, dependable, and a go-getter who can work with stakeholders to drive clarity about user needs and business objectives, advance our design practice, and advocates for the user PlussesWealth product experienceJourney mapping experienceExperience working in a sprint teamExperience integrating AI tools into content design