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Job Title


Store Manager | Guildford Town Centre


Company : lululemon


Location : Surrey, Metro Vancouver Regional Distr


Created : 2025-08-28


Job Type : Full Time


Job Description

Join to apply for the Store Manager | Guildford Town Centre role at lululemonJoin to apply for the Store Manager | Guildford Town Centre role at lululemonWho We Arelululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.RequirementsDescription & RequirementsWho We Arelululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.Job SummaryAs the ultimate leader of their store, a Store Manager is accountable for every aspect of the retail store performance, ensuring that all areas of the store are engaged, achieving key results, and that the store is delivering world-class guest experience. Store Managers are responsible for hiring and developing people. Store Managers are responsible for creating an environment and a store culture where people feel a deep sense of belonging and have the opportunity to grow. As a result, they ensure their store delivers quality guest experience in line with company values and directives (people experience, store operations, product, and community relationships).Core Responsibilities Of The JobLeadership and People ManagementCreate and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive, productive and fun experience for team members.Establish a vision for the store, based on key metrics and initiatives, and cascade to all team members.Manage the stores hiring strategy to build a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.Support ongoing learning and development of all team members consistently and equitably by providing direct feedback, coaching, mentoring, continuous development check-ins and leading performance management activities.Address all employee concerns and issues, including knowing when to partner with internal support to take appropriate action.Guest Experience And CommunityLead an exceptional guest (customer) experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.Manage and direct in-store team members to ensure optimal guest experience that values guests time and supports store operations.Address emergent issues, including guest escalations and urgent requests.Establish and increase brand awareness in the community by cultivating and maintaining inclusive relationships with local ambassadors, sweat leaders, community influencers and other external partners.Plan and execute local, regional, and area driven Community projects and initiatives (e.g., local run club, International Day of Yoga).Operations, Product, and StrategyDrive overall store visual merchandising, product strategy, including product escalations, and execute company-driven product actions, projects, and initiatives.Manage sell-through by monitoring product levels, ensuring accuracy of inventory counts, and organizing product deliveries in line with visual merchandising strategy.Plan and execute high-level quarterly and seasonal planning for store with respect to strategy, budget, and labor (including recruiting and training/development).Manage whole store profit and loss (P&L) in accordance with goals (sales, budget, etc.).Move dynamically and lead from the floor to assess and fulfill the needs of the business, team, and guests through coaching and developing team members.Understand and adhere to people safety policies and procedures to maintain a safe work environment.Perform work in accordance with applicable policies, procedures, and laws or regulations.Budget ResponsibilityAccountable for controllable budget; labor hours; annual sales plan targetPeople ManagementLeadership role directly responsible for managing all other store leadership rolesUltimately responsible for hiring and terminating all store employeesWhat We Look ForInclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differencesIntegrity: Behaves in an honest, fair, and ethical mannerLeadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they workDecision Making/Problem Solving: Identifies opportunities for improvement; evaluates alternatives and makes effective, timely decisionsDrive/Entrepreneurship: Sets challenging, focused goals and is motivated and determined to meet or exceed them; is innovative and owns resultsTeam Building: Creates and develops teams that maximize accomplishments; encourages unique contributions and different perspectivesStrategic Thinking: Considers the lasting implications of decisions; Sets a plan and makes decisions aligned with company strategy, vision, and valuesChange Management Leadership: Leads others through change processes and uncertaintyBusiness Acumen: Is able to quickly understand and address business information (e.g., profit and loss statements, budgets and sales forecasts, retail strategy and approaches)Interactive Communication: Conveys information effectively and understands information shared while interacting with othersJob RequirementsEligibilityMust be legally authorized to work in the country in which the store is locatedMust have the ability to travel to assigned store with reliable transportation methodsSchedule/AvailabilityWork occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidaysExperience1 year people management experience (including recruiting, hiring, and holding employees accountable to performance expectations)1 year managing business operations and administration, including experience with retail scheduling and management of labor hours and managing projects or processesJob Assets (i.e., nice to have; not required)Education: High school diploma, GED, or equivalentEducation: Bachelors degree or equivalentExperience: 2 years retail or sales specific management experienceWork Context (e.g., environment, interactions, physical)Work occurs in an environment with bright lights and loud musicWork is accomplished as part of a team and also independentlyWork may involve managing conflict or mediating problems between others or deescalating guest issuesWork involves reaching out to meet and build relationships with strangers/new people, and to strengthen existing community partnershipsWork is sometimes conducted on a computer or other technical devices, including to meet with others virtuallyWork involves moving through a store for most of a shift to help guests and accomplish work, but can also involve sitting for extended periods of time (i.e., more than 1 hour)Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg)Compensation & Benefits PackageBase Pay Range: $82,110 - $111,090/annually, subject to minimum wage in the locationTarget Bonus: 30%Total Target Base Pay Range: $106,743 - $144,417/annuallylululemons compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position may be eligible for our competitive bonus program and equity offerings, subject to program eligibility requirements.At Lululemon, Investing In Our People Is a Top Priority. We Believe That When Life Works, Work Works. We Strive To Be The Place Where Inclusive Leaders Come To Develop And Enable All To Be Well. Recognizing Our Teams For Their Performance And Dedication, Other Components Of Our Total Rewards Offerings Include Support Of Career Development, Wellbeing, And Personal GrowthExtended health and dental benefits, and mental health plansPaid time offSavings and retirement plan matchingGenerous employee discountFitness & yoga classesParenthood top-upExtensive catalog of development course offeringsPeople networks, mentorship programs, and leadership series (to name a few)Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.Qui nous sommeslululemon est une entreprise innovante de vtements performants pour le yoga, la course pied, lentranement et dautres activits sportives. En tablissant des standards levs en matire de tissus techniques et de design fonctionnel, nous crons des produits et des expriences qui aident les gens bouger, crotre, tisser des liens et se sentir bien. Nous devons notre succs nos produits innovants, limportance que nous accordons nos magasins, notre engagement envers notre personnel et aux connexions incroyables que nous tablissons dans chaque communaut o nous nous trouvons. En tant quentreprise, nous nous efforons de crer un changement positif pour construire un avenir sain et prospre. Cela consiste notamment crer un environnement quitable, inclusif et ax sur la croissance de nos employs.Rsum du posteLe grant de magasin est le grand responsable du magasin. ce titre, il veille sur chaque aspect du rendement du magasin de dtail : il sassure de loptimisation de toutes les zones du magasin, il sassure aussi de latteinte des rsultats cibles et de loffre dune excellente exprience-invit dans le magasin. Le grant de magasin est responsable de lembauche et du dveloppement du personnel. Il revient au grant de magasin de crer un environnement et une culture du magasin grce auxquels le personnel prouve un profond sentiment dappartenance et bnficie doccasions dpanouissement. Ainsi, il veille ce que son magasin offre une exprience-invit de qualit qui respecte les valeurs et les directives de lentreprise (exprience du personnel, activits en magasin, produit et relations avec la communaut).Principales responsabilits lies au posteLeadership et gestion du personnelCrer et favoriser un environnement et une culture dquipe respectueux et inclusifs en accueillant et en clbrant les diffrences afin de garantir une exprience favorable, productive et amusante pour tous les membres de lquipe.tablir une vision pour le magasin en fonction de mesures et dinitiatives cls et les transmettre en cascade tous les membres de lquipe.Grer la stratgie dembauche du magasin pour renforcer une quipe solide et diversifie qui inclut des membres aux expriences, aux antcdents et aux comptences divers pour appuyer les activits en magasin.Favoriser lapprentissage et le dveloppement continus de tous les membres de lquipe de manire cohrente et quitable en fournissant une rtroaction directe, laccompagnement professionnel, le mentorat, des vrifications continues du dveloppement et la direction des activits relatives au rendement.Rsoudre tous les problmes et rpondre aux proccupations des employs, notamment en dterminant le moment o il convient de sassocier lquipe de soutien interne afin de prendre les mesures appropries.Exprience-invit et communicationAssurer une exprience-invit exceptionnelle en magasin en valuant le degr de connexion de linvit et dducation sur le produit technique et en apportant du soutien aux membres de lquipe dans le but de combler des lacunes en offrant de la rtroaction et de laccompagnement professionnel.Grer et diriger les membres de lquipe en magasin afin dassurer une exprience-invit optimale qui valorise le temps des invits et contribue aux activits du magasin.Prendre en charge les proccupations naissantes, y compris les procdures descalade et les demandes urgentes des invits.tablir et augmenter la connaissance de la marque dans la communaut en cultivant et en maintenant des relations inclusives avec des ambassadeurs locaux, des leaders en sweat, des influenceurs au sein de la communaut et dautres partenaires externes.Planifier et excuter des projets et des initiatives communautaires locaux, rgionaux et sectoriels (p. ex., un club de course local, la Journe internationale du yoga).Activits, produits et stratgiesDiriger le marchandisage visuel gnral du magasin, la stratgie des produits, notamment les procdures descalade relatives aux produits et mettre en uvre des mesures, des projets et des initiatives lies lentreprise.Grer lcoulement des stocks en surveillant les niveaux des produits, en assurant lexactitude de linventaireet en coordonnant les livraisons des produits conformment la stratgie de marchandisage visuel.Organiser et excuter la planification trimestrielle et saisonnire de haut niveau pour le magasin quant la stratgie, au budget et la main-duvre (y compris le recrutement et la formation/le dveloppement).Grer les tats des rsultats de tout le magasin conformment aux buts (ventes, budget, etc.).Se dplacer de manire dynamique en magasin et exercer le leadership sur le plancher pour valuer les besoins de lentreprise, de lquipe et des invits et y rpondre grce laccompagnement professionnel et au dveloppement des membres de lquipe.Comprendre les politiques et procdures de scurit du personnel et y adhrer afin de maintenir un environnement de travail scuritaire.Effectuer le travail conformment aux politiques, procdures et lois ou rglements applicables.Responsabilit en matire de budgetAssumer la responsabilit du budget contrlable; des heures de travail; de la cible de planification des ventes annuelle.Gestion du personnelAssumer le rle de leadership directement responsable de la gestion de toutes les autres personnes assumant ce rle en magasin.Assumer le rle de grand responsable de lembauche et du renvoi pour tous les employs du magasin.Nos besoinsInclusion et diversit : Cre/soutient un environnement inclusif qui valorise/clbre les diffrences.Intgrit: Se comporte de manire honnte, quitable et thique.Leadership : A la capacit et le dsir de diriger et dinspirer les autres; motive, responsabilise, dveloppe et dirige les personnes dans leur travail.Prise de dcisions/rsolution de problmes : Dtermine les possibilits damlioration; value les solutions de remplacement et prend des dcisions judicieuses en temps opportun.Dynamisme/Entrepreneuriat :tablit des objectifs ambitieux et prcis et est motiv et dtermin les remplir ou les dpasser; est novateur et se responsabilise quant aux rsultats.Consolidation dquipe : Cre et dveloppe des quipes qui maximisent les accomplissements; encourage les contributions uniques et les perspectives diffrentesPense stratgique : Rflchit aux rpercussions long terme des dcisions; tablit un plan et prend des dcisions qui respectent la stratgie, la vision et les valeurs de lentreprise.Leadership en matire de gestion du changement : Dirige les autres dans le processus de changement et lincertitude qui y est lie.Sens des affaires : Peut comprendre et prendre en charge rapidement linformation commerciale (p. ex., tats des rsultats, budgets et prvisions de vente, stratgies et approches de vente au dtail)Communication interactive : Transmet linformation efficacement et comprend linformation partage tout en interagissant avec dautres personnes.Exigences du posteAdmissibilitDoit tre lgalement autoris travailler dans le pays dans lequel le magasin est situ.Doit avoir la capacit de se rendre au magasin assign en utilisant des moyens de transport fiables.Horaire et disponibilitAccepte de travailler selon un horaire variable pouvant inclure laube, le matin, laprs-midi, le soir, la nuit ou toute la nuit ainsi que les fins de semaine et les jours fris.Exprience1 an dexprience en gestion de personnel (notamment le recrutement, lembauche et la responsabilisation des employs pour les attentes quant au rendement).1 an de gestion des activits de lentreprise et dadministration, notamment de lexprience en planification en commerce de dtail et en gestion des horaires de la main-duvre et en gestion de projets ou de processus.Atouts pour lemploi (c.--d., souhaitable, mais pas obligatoire)ducation : Diplme dtudes secondaires, formation gnrale, ou quivalentducation : Diplme de premier cycle ou lquivalentExprience : deux ans dans la vente au dtail ou en gestion lie la venteContexte professionnel (p. ex., environnement, interactions, physique)Le titulaire travaille dans un environnement avec des lumires vives et de la musique forte.Le titulaire travaille en quipe et aussi de manire autonome.Le titulaire peut avoir grer des conflits ou assurer la mdiation en cas de problmes entre des personnes ou dsamorcer des problmes avec des invits.Le titulaire travaille des initiatives pour rencontrer des personnes inconnues/de nouvelles personnes et pour renforcer des partenariats existants avec les communauts.Le titulaire travaille parfois sur un ordinateur ou dautres appareils techniques, notamment pour rencontrer dautres personnes en mode virtuel.Le titulaire se dplace dans le magasin pendant la majeure partie de son quart de travail pour aider des invits et accomplir des tches. Mais il peut aussi avoir rester assis pendant de longues priodes de temps (c.--d. plus dune heure).Le titulaire peut avoir dplacer des botes pesant jusqu 13,6 kg (30 lb).Rmunration et avantages sociauxPlage salariale de base: 82,110 $ 111,090 $/annuellement, assujetti au salaire minimum du lieuPrime cible: 30%Plage salariale de base totale: 106,743 $ 144,417 $/annuellementLes offres de rmunration de lululemon sont axes sur une philosophie de paie selon le rendement qui rcompense le rendement exceptionnel individuel et des quipes. La rmunration de base est fonde sur lemplacement du march et peut varier selon les connaissances, les comptences, lexprience et lquit interne lies au poste. Dans le cadre de notre offre, les employs ce poste peuvent tre admissibles notre programme de primes concurrentiel et nos offres dactions, en fonction des exigences dadmissibilit du programme.Chez Lululemon, Notre Priorit Est Dinvestir Dans Nos Collaborateurs Trices. Nous Croyons Que Lorsque La Vie Va Bien, Le Travail Va Bien. Nous Nous Efforons De Devenir Lentreprise Qui Attire Les Leaders Inclusifs En Leur Offrant La Possibilit De Se Perfectionner Et De Favoriser Le Bien-tre De Tous. Afin Dexprimer Notre Reconnaissance Nos quipes Pour Leur Rendement Et Leur Engagement, Nos Offres De Primes Totales Incluent galement Des lments De Soutien Du Dveloppement Professionnel, Du Bien-tre Et De La Croissance Personnellergimes tendus de prestations de soins mdicaux, dentaires et de sant mentale;congs pays;cotisations de lentreprise aux rgimes dpargne et de retraite;gnreuses remises pour les employs;des cours de conditionnement physique et de yoga;un programme jeunes parents hors pair;riche catalogue doffres de cours de dveloppement;rseaux de personnes, programmes de mentorat et srie de leadership (entre autres).Remarque: les programmes incitatifs, les prestations et les avantages sociaux sont assortis de certaines exigences dadmissibilit. 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