Job Title

Career OpportunityRole TitleMail Services AssociatePurpose of roleThis position is responsible for a variety of mail-related administrative functions to support the Foresters operations, not limited to, but including: Shipping/Receiving, inbound & outbound mail processing, returned mail as well as other tasks.Job DescriptionKey ResponsibilitiesScan and capture all tracking details for outbound courier shipments.Support shipping and receiving function as required by handling incoming shipments, distributing mail to various internal customers, process all US and Canadian outgoing mail to be sent via Canada Post, USPS, ICS and FedEx.Handle sorting and distribution of incoming correspondence that is printed by a third party vendor and prepare outgoing mail using inserter machinePrepare and process all shipments for US and Canadian certificate packagesInvestigate and re-send returned US and Canadian mail as required.Prepare mailing labels for agent correspondenceSupport our internal and external business partnersMaintenance of in-house inventoryProactively identify process improvement opportunitesKey QualificationsExcellent attention to detail ensuring quality standards are met at all timesAbility to manage daily workflow to meet tight deadlinesMust be able to work under minimal supervision and take ownershipAbility to work in a fast paced and ever changing environmentReceptive to feedback , ask s questions to obtain clarificationStrong oral & written communication skills and customer service skills to internal & external clients.Knowledge and skill in the application of computer software programs and accurate data entry skillsAbility to work effectively in a team environment or as an individual as requiredKnowledge of Microsoft Office application i.e. Excel, Outlook.Hours of operation are from 8am to 8pm, including Saturdays and Canadian Statutory holidays as required.Equal Opportunity Employment and Inclusion at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email in advance of your appointment.Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.About UsForesters Financial is an international financial services provider with a unique history that began in 1874 when we set out to provide access to life insurance for average, working families. More than 150 years later, we provide life insurance, savings, retirement and investment solutions that help families achieve long-term financial health and security. #J-18808-Ljbffr