Job Title

An established and well-recognized limited-service hotel in Nanaimo is seeking a hands-on, results-driven Hotel Manager to lead daily operations, maintain high guest satisfaction, and ensure smooth, efficient performance across all departments. This role offers the opportunity to manage a respected property in one of Vancouver Islands most vibrant and scenic communities. This property offers comfortable accommodations for both leisure and business travellers, with a focus on warm hospitality, clean and well-maintained facilities, and value-driven service. Amenities include well-appointed guestrooms, meeting space, breakfast service, and on-site parking. Reporting to ownership, the Hotel Manager will be responsible for the overall success of the property, ensuring operational excellence, profitability, and brand standards compliance while fostering a positive work environment. This is a highly visible, hands-on role suited to a leader who thrives in a service-oriented and team-focused setting. $75,000 - $85,000+ plus potential bonusDescriptionOversee all aspects of daily operations, including front desk, housekeeping, maintenance, and food service.Maintain high standards of guest service, ensuring prompt resolution of issues and consistent delivery of a positive guest experience.Manage budgets, control costs, and optimize revenues through strategic planning and effective operational management.Lead recruitment, training, scheduling, and performance management of staff.Ensure compliance with safety, health, and operational standards.Monitor property condition and coordinate maintenance and capital improvements as required.Prepare and present regular operational and financial reports to ownership.RequirementsProven leadership experience in hotel operations, ideally in a limited-service environment.Strong business and financial acumen with a track record of meeting revenue and expense targets.Excellent interpersonal and communication skills, with the ability to motivate and manage diverse teams.Hands-on approach with a focus on guest satisfaction and operational efficiency.Proficiency with hotel management systems and Microsoft Office Suite.Ability to work flexible hours, including weekends and holidays, as needed.Corporate CultureCompetitive salary commensurate with experiencePerformance-based incentivesBenefits packageOpportunity to live and work in Nanaimo, a gateway to Vancouver Islands natural beauty and outdoor lifestyleContact Carmen MacKeage at 403.670.9101 x5 or submit your resume in confidence below.