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Share this job as a link in your status update to LinkedIn. Organizational Unit University of Victoria -> Student Affairs -> Athletics and Recreational Services Location University of Victoria - Victoria, BC V8W 2Y2 CA (Primary) Posting Close Date Please note that positions will close at 4 p.m. on the closing date. FTE 0.6 Salary Grade $3,962.00 - $4,083.00 Classification Hours of Work: Fixed shifts including mornings, afternoons, evenings, and weekends. Start Date 5/1/2025 End Date 8/31/2025 Employee Group CUPE 951 - Term # of Hires Needed 1 Category Administrative and Support Services, Customer Service, Sports and Recreation About this Opportunity The University of Victoria is one of Victoria''s largest employers and one of Canadas best diversity employers. Together we are more than 5,000 dedicated faculty, librarians, and staff supporting the University of Victorias diverse academic programs, world-class research, and commitment to civic engagement. We are looking to fill three vacancies, each with a set shift schedule. Please indicate in your cover letter which schedule you prefer. Job Summary One of six units with the Division of Student Affairs, Vikes Athletics and Recreation (ATRS) offers eight high-performance varsity sport programs (soccer, rugby, basketball, and field-hockey, cross country/track, rowing, swimming, and golf), competitive intramural and sport clubs, and a broad array of health and wellness programs to the university and broader community. As a sub-brand of the University, the Vikes programs have a high profile in the greater Victoria community, through partnerships, community programming, alumni outreach, and events. Athletics and Recreations commitment to excellence in sport, health and wellness, and customer service make it a key contributor to student success on campus, and the department plays a critical role in student recruitment and retention. CARSA Membership Services provides access to Vikes Athletics and Recreation facilities, events, and services, operating as a hub for all department activities and a first point of contact for the campus and broader community. Through Membership Services, the Vikes offer event ticketing, fitness memberships, registered activities, intramurals, summer camps, birthday parties, student clubs, varsity programs, host a myriad of high-profile community events, and manage facility-related programs such as squash court bookings, facility tours, equipment sales and rentals, and locker rentals. This CARSA Front Desk Clerk will be responsible for providing exceptional courtesy, operational efficiency, safe work practices, support at events, and audience and client services. They will meet the highest standards of professionalism and appearance, with attention to decorum, etiquette, and personal presentation. The Membership Services Staff are responsible for the member/patron experience at CARSA and the positive reflection of the University to the community at large. The Membership Services desk is staffed seven days a week, from 6:00 am to 11:00 pm, requiring this position to have flexibility to work evenings and weekends according to operational requirements. Job Requirements Experience: An equivalent combination of education, training, and experience. Knowledge/Skills/Abilities: Ability to deal effectively with students, faculty, staff, alumni, retirees, and the general public with positivity, responsiveness, and respect. Proven ability to provide excellent customer service in a fast-paced environment on a daily basis. Strong interpersonal skills with the ability to attentively listen, be assertive, and exhibit leadership qualities. Must be able to handle cash accurately, make change, and keep record of receipts; previous cash handling experience. Excellent data entry skills with a high degree of accuracy and proven ability to pay attention to detail while completing tasks. Ability to multi-task in a fast-paced environment. Demonstrated ability with computers. A wide range of knowledge of the universitys campus, facilities, and operations. Ability to follow direction and comply with policies and procedures. Strong written and verbal communication skills. Flexibility to adapt to changing priorities, fluctuating tasks, and pace in response to operational needs. Demonstrated ability to work effectively in a team environment. Demonstrated outstanding customer service approach. Specialized Knowledge/Education: Secondary school graduation or equivalent. Territory Acknowledgement: We acknowledge and respect the Lkwn (Songhees and Xwsepsm/Esquimalt) Peoples on whose territory the university stands, and the Lkwn and WSNE Peoples whose historical relationships with the land continue to this day. Equity and Diversity Statement: UVic is committed to upholding the values of equity, diversity, and inclusion in our living, learning, and work environments. In pursuit of our values, we seek members who will work respectfully and constructively with differences and across levels of power. We actively encourage applications from members of groups experiencing barriers to equity. Accessibility Statement: If you anticipate needing accommodations for any part of the application and hiring process contact: Any personal information provided will be maintained in confidence. What UVic Offers: To learn more click here. #J-18808-Ljbffr