Job Title

Overview The Store Manager is accountable to develop store-specific action plans and direct all activities within the store to ensure customer service standards and performance targets are achieved and priorities align with the overall store and region strategy. The Manager will also manage budgets, labor costs, inventory control, product presentation and merchandising. The Manager will coach, motivate and develop their team to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement. Responsibilities Develop detailed action plans for the store that achieve planned profitability, sales and controllable expense targets. Develop plans to achieve financial goals and communicate these goals to the store team. Ensure appropriate merchandise is ordered, tailored to the specific market needs, to maximize local sales opportunities. Control labour and overhead costs. Monitor all cash, receivables and store controls. Ensure appropriate inventory levels to maximize sales, inventory turns and return on investment. Ensure loss prevention and shrink are well controlled. Ensure solid execution of in-store selling activities, financial services, marketing programs, and Northern Way standards in support of corporate programs and initiatives. Ensure merchandise is presented according to standards to achieve maximum sales and profits. Opportunistically drive sales through promotional offerings. Ensure merchandise is priced in accordance with guidelines. Consistent execution of standards and disciplines. Develop a community relations plan for the store that ensures the development and maintenance of long-term business relationships with customers, community stakeholders and political leaders. Determines appropriate sponsorship and donations for local events and activities. Monitors the level of customer service and satisfaction within the store and takes action as required to address issues. Leads and controls the goals and standards for the store. Develop expert, in-depth knowledge related to store operations, competition within the local and surrounding areas, and economic factors impacting the community. Advance the stores competitive position within the trading area. Skills And Qualifications A minimum of two years of experience in a high-volume grocery/retail environment. Strong customer service skills. Record of bottom line and sales results in previous roles. Ability to interpret a variety of instructions both verbally and orally. Computer knowledge of Excel and Outlook. Strong knowledge of grocery operating principles. Exceptional analytical, problem solving and decision making skills with a high attention to detail. Proven organizational, planning and prioritizing skills. Excellent written and verbal communication, interpersonal skills and superior customer service skills. Must have the ability and desire to develop an in-depth understanding of Northern/NorthMart customers. Demonstrates a personal and enthusiastic commitment to Northern/NorthMart's vision, mission, values and strategies. Highly motivated and adventurous with an appreciation for small town life in a culturally diverse setting (asset). Working Conditions Work in extreme conditions. Lift 50+ pounds. Work extended hours. Will be required to stand for long periods occasionally. Use full hand mechanics. Handle or feel and reach with hands and arms. Work in remote areas. Benefits Competitive salaries. Comprehensive benefits package. Allowances for both food and accommodation. Paid training. #J-18808-Ljbffr