Job Title

OverviewFor more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.Job DescriptionPOSITION PURPOSE SUMMARY: This position provides support to the Store Manager/Corps Officer in the organization and supervision of all operational areas of the retail store. This position ensures the mission of The Salvation Army is supported by the Thrift Store generating funds and influencing positively the communities in which it operates.ResponsibilitiesOversee safety of all customers, staff, and volunteers while in the storeAssist with planning of store layouts and ensures attractiveness of storeHandle customer concerns or complaints in a timely and courteous mannerSupport the Store Manager/Corps Officer in ensuring all cash operations are carried out according to Salvation Army Policy and Procedures and nightly deposits are secureOversee control of inventory by ensuring store donations are retrieved, sorted, and priced appropriatelyProvide direction and support to staff in the absence of Store ManagerParticipate in interviews and hiringProvide orientation and training, provide feedback for performance management of staff in compliance with Divisional and Territorial standardsAssist in planning of store sales, promotions, and auctionsPlan staff schedule, staff meetings, and training sessionsSort, price, stock various goodsHealth and SafetyWorks in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures.Support Store Manager/Corps Officer in ensuring that all staff are aware of emergency procedures and are prepared to implement them immediately as necessary.Ensures the proper procedures are followed in the event of a workplace injury or illness, conducting incident investigations as applicable.Performs other work-related duties as assigned.Critical Relationship ManagementInternal: Store Manager, Corps Officer(s), volunteers, staffExternal: Community, external vendorsManagerial/Technical ResponsibilitiesReports directly to the Store Manager.Direct reports: None.This position supervises staff members and volunteers in the absence of Store Manager/Corps Officer.Financial And Material ManagementModerate material responsibilities.Regular responsibility for minor financial matters and for wise use of own resources.May be authorized to handle small amounts of cash. Little input to annual budget or revenue projections.The above responsibilities must be discharged in accordance with The Salvation Army's Mission Statement, in a professional manner, upholding our code of conduct.Working ConditionsThis is a permanent full-time position.Individuals must be available weekends and evenings.Working environment is in a store.Flexibility in work schedule is required.Work schedule will vary from week to week and will include weekdays and/or Saturdays.Required to stand for long periods with frequent twisting, bending, crouching, and reaching.Ability to lift/move on a regular basis up to 29 pounds.Travel is required for this position to attend meetings, etc.The above responsibilities must be performed in keeping with The Salvation Army's Mission, Vision and Values, in a professional manner, upholding our code of conduct.Education, Experience And QualificationsWillingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures.Alternative combination of education and experience may be considered.Education, Qualifications And CertificationsCompletion of a formal post-secondary program or specialized courses in Retail Management or equivalent.Alternative combinations of education and experience may be considered.Experience And KnowledgeTwo (2) years of prior related retail store experience, specifically in secondhand merchandise preferred.Basic accounting experience is required.Cash handling experience is required.Experience with cash registers and related processes and procedures, i.e., bank deposits, summary reports, etc.Proficient in Microsoft Office applications.Experience with specific systems/programs related to The Salvation Army is an asset.Skills And CapabilitiesAble to work within a team environment to provide direction, resolve conflict, ensure appropriate use of donations.Excellent organizational, interpersonal and communication skills (written and oral).Results driven with superior time management skills and the ability to delegate effectively.Experience in performing administrative tasks.Team player: ability to work in a compassionate, respectful, and non-judgmental manner.Familiarity with cash handling, pricing, sorting procedures, product display and promotion guidelines.Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion.This job posting is for Langford Thrift Store located at 777 Goldstream Avenue, Langford, BC V9B 2X4.CompensationThe target hiring range for this position is $22.92 to $28.64 with a maximum of $34.37. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionSales and Business DevelopmentIndustriesNon-profit Organization Management #J-18808-Ljbffr