Job Title

Overview Senior Analyst Compliance and Dispute Resolution at Independent Electricity System Operator (IESO). Requisition ID: 20528. Location: Oakville. Status: Up to 4 regular vacancies. Business Unit: Market Assessment & Compliance. Role The IESOs Market Assessment and Compliance Division (MACD) works to ensure the fair and effective application of market rules, supporting reliable and affordable electricity for Ontarians. This role contributes to monitoring, enforcement, and dispute resolution to uphold market integrity and participant conduct. Responsibilities Monitoring and Data Analysis: monitor the Ontario electricity system for indicators that may lead to non-compliance investigations, enforcement activity, or public assessments; assess market efficiency and participant conduct and detect risks such as reliability concerns or design improvements to the markets. Reliability Standards Auditing: monitor and audit compliance with reliability standards established by NERC, NPCC and IESO; assist in audit planning and execution and support proactive compliance among market participants. Compliance and Enforcement: assess potential non-compliance with market rules and reliability standards; conduct formal investigations; generate case recommendations; promote compliance through enforcement actions, payment recovery, breach prevention, and rule education. What Youll Do Monitor and assess market performance and participant conduct through data analysis. Foster compliance with market rules and reliability standards and guide market participants regarding potential enforcement outcomes. Encourage market participants to develop and adhere to their internal compliance programs. Monitor IESOadministered markets and investigate potential breaches of rules and standards. Role Specific Responsibilities Review reports of non-compliance; propose courses of action and coordinate with IESO line personnel and Market Participants as required. Undertake investigations of alleged breaches in Market Rules and report on alleged breaches by the IESO as reported by external parties. Determine the type of sanctionable behaviour and apply the appropriate penalty or sanction. Implement management decisions related to penalties or sanctions resulting from investigations. Notify Participants of investigation results and inform others per procedures. Maintain relevant databases and records. Initiate or respond to disputes, including filing and serving notices of dispute and summarizing them as needed; support the dispute resolution process. Safeguard the confidentiality of data related to Market Participants. Develop and deliver internal and external training packages as required. Respond to Client Support inquiries with written procedures, technical advice, guidance, and/or training. Provide guidance to IESO staff on interpreting information produced by compliance monitoring and dispute resolution processes. Collaborate with team members to meet MACD goals within the broader corporate direction. Perform other duties as required. Education Requires academic training in business, commerce, economics, accounting/audit, law or engineering to understand and apply the technical/economic parameters governing the energy industry and market. What you need to succeed Typically equivalent to 4 years of university education in an appropriate field; strong written and oral communication skills to prepare reports, documentation and communicate with stakeholders. Advanced data and analytical skills; ability to determine required data, locate data, process data, and interpret data to tell a story. Independent critical thinking to identify issues and determine data/evidence/approach needed to prove or disprove concepts. Analytical, reasoning and negotiating skills; ability to resolve conflicts and exercise sound judgement under ambiguity. Significant knowledge of the design of the IESO-administered markets. Experience working independently and/or leading major projects. 810 years of relevant experience is typically considered necessary. If you do not meet all the qualifications for this role, please consider applying to our role. Whats In It For You A comprehensive total rewards program, including best-in-class benefits and a flexible workplace. A challenging, fast-paced and collaborative team environment where your perspectives and experiences matter. Leaders who support your growth and success through regular feedback and coaching. The opportunity to work with some of the brightest minds in the industry. Deadline: October 25, 2025. For future reference, please save a copy of the job description as it will no longer be available once the posting closes. At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment one that values every team members unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know. We thank you for your interest in a career at the IESO, but we will only contact those candidates selected for an interview. Note: The successful candidate must be eligible to work in Canada and will be subject to a background check. The IESO offers a hybrid work model program to most of our employees, based on business needs. Individuals participating in the program can work an average of three days per week remotely within Ontario. It also offers three flex weeks when individuals can work remotely within Ontario. When working in the office, you will be located at our Oakville location. Seniority level Mid-Senior level Employment type Full-time Job function Legal Industries Utilities Visit Careers at IESO and follow us on LinkedIn . #J-18808-Ljbffr