Job Title

AI/ML Engineer Location: Ottawa, ON | Hybrid Department: Engineering Reports To: Eugenia Kondratova Type: Permanent | Full-Time About Solink At Solink, our mission is to safeguard what matters most . We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights. Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency. Trusted by over 30,000 locations across 32+ countries - including brands like McDonalds and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats. We're growing rapidly, earning industry recognition, and scaling with purpose. Weve been recognized by Deloittes Fast 50 and Fast 500, Business Intelligence Group, and as one of Ottawas Best Places to Work. And were just getting started! The Role As an AI/ML Engineer , youll play a hands-on role in solving meaningful problems, driving outcomes, and contributing directly to Solinks growth. You'll collaborate across product, customer support and engineering teams and be trusted to take ownershipbecause we believe great ideas come from everywhere. This is an opportunity for someone whos energized by challenge, fast learning, and making a real impact. What Youll Do Design, develop, train and deploy computer vision and machine learning models (VLM & CNN) both in the cloud and at the edge. Ensure that the models are accurate, efficient and predictably evolving through automated MLOps workflows and validation techniques. Collaborate with engineering and product teams to define model requirements, based on customer use cases and bring models from research to production. Participate in the full software development life cycle of features that leverage ML - including search, summarization, and insight generation across video and transaction data. Create tools and develop agentic workflows that solve key customer pain points, while ensuring proper guardrails and ease of use. Monitor and optimize ML model performance, scalability, and reliability in real-world high traffic and high data volume environments. Stay on top of the latest research and techniques in computer vision, generative AI, and large language models to continuously improve our technology stack. What You Bring Must-Have: Strong proficiency in Python and ML frameworks such as PyTorch or TensorFlow. Experience developing and deploying computer vision models for the purposes of object detection, classification, and or video analysis. Experience working with or fine-tuning large language models (LLMs) or vision language models (VLMs) like GPT, Llama, or similar. Familiarity with machine learning pipelines , data preprocessing, and working with large datasets. Interest and a passion for developing complete customer solutions, from design to automated testing. Nice-to-Have: Experience with optimization of memory and processor heavy computation at the edge. Experience with C++ or Rust. Experience with JavaScript or TypeScript. Familiarity with MLOps tools and practices (e.g., model serving, monitoring, retraining). Security Requirements Candidates must undergo a criminal records check upon hire; Be a Canadian Citizen (dual citizens included), or eligible to work in Canada; Be willing to comply with Solinks own security policies and standards. Our Values We do things the Solink way: Act with URGENCY Our customers move fast, so we do too. Deliver with QUALITY We sweat the details and hold a high bar. Win with TEAM No egos. Just outcomes, built together. Lead with TRUST We earn it through clarity, consistency, and care. These arent just wordsthey shape how we hire, lead, and grow. Why Solink? Were not just building tech - were building a place where great people do great work. Clarity and trust : Where the role allows, we support flexibility in how and where work gets done - and were upfront about whats required. Meaningful equity : Every full-time, permanent employee has a stake in our growth. Comprehensive benefits : Fully paid health & dental (no waiting period) + $500 health spending account. Wellness support : Monthly reimbursement for fitness, wellness, or mental health programs. Growth through merit : Advancement is based on contribution, initiative, and the ability to raise the bar - together. Candid culture : Clear expectations, honest feedback, and no politics. Social connection : From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun. What to Expect from the Hiring Process We respect your time and value transparency. Heres a general idea of what to expect: Intro call with our Talent Team Interview with the Hiring Manager Role-relevant task or case (if applicable) Final interviews with cross-functional team members Offer & onboarding Please note: this is subject to change at any point in the recruitment process based on the needs of the business. How to Apply Submit your resume and a short cover letter via our [ Careers Page ]. Let us know what excites you about this role, and how youd help move Solink forward. Solink is an Equal Opportunity Employer. Were committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know. #LI-CAN #J-18808-Ljbffr