Job Title

Overview Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, globally operating business. As a B-Corp certified, Triple-Bottom Line company, we manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun. We are on an ambitious mission to double our business by 2027 and are looking for talented individuals to help us reach new heights. Youll have the opportunity to chart your own path to success while contributing to ours. Learn more at Purpose of Position The Senior Key Account Manager is responsible for calling on, building business, and developing relationships with a designated group of Tier 1 Strategic accounts. This role is customer facing and will drive the customer agenda and provide strategic and operational day-to-day leadership of the assigned customer. It will deliver results by influencing cross-functionally and building effective customer relationships. Key Accountabilities & Responsibilities Drive strategic sales growth by upholding Riversides core values, mission, and vision. Build strong, collaborative customer relationships and joint business plans. Develop and execute strategic account plans to achieve revenue goals. Monitor trends and competitor activity to identify opportunities and adapt strategies. Lead customer presentations and develop tailored programs to drive distribution, merchandising, pricing, and shelving. Launch innovations effectively and support customer marketing activations. Manage forecasting, budgets, trade compliance, and reporting with accuracy. Provide regular business updates and conduct account reviews. Represent Riverside at trade shows and industry events. Foster a positive, supportive team culture. Travel up to 25%. Skills & Abilities Strong problem-solving skills with a focus on creativity and collaboration. Effective presentation, negotiation, and active listening skills. Strong teamwork orientation and commitment to shared success. Excellent organizational and time management abilities. Proficiency in MS Office Suite and familiarity with sales-related software and AI tools (e.g., ChatGPT, Microsoft Co-pilot). Clear, adaptable, and professional communication skills, both written and verbal. Ability to build and maintain strong, productive partnerships. Confidence in making decisions based on data, analysis, and sound judgment. Comfort with business analytics and financial decision-making. Resilience, adaptability, and a willingness to learn and grow. Sales Competencies Negotiation Relationship-building and partnership development Trade marketing and financial acumen Business analytics Customer-specific solution development Strategic account management Communication and influence Education & Qualifications Post-secondary education in Business or a related field, or equivalent relevant experience. 5+ years of progressive sales experience (experience in natural or health food industry is an asset). French language skills (intermediate or fluent) are an asset. What We Expect Values-led: Youll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Unparalleled experiences and opportunities: Help shape the organizations future while rolling up your sleeves and building processes fastprogress may be imperfect, as long as we stay true to our values and continuously improve. Access to everyone: Were a flat organization with few silos, offering access to everyone from founders to production staff. Personal development: Well support you to chart your own path and provide training to grow your career. Gratitude: We value and appreciate our people and the work they do. What We Offer Values-led culture with alignment to our mission and standards. Resourceful and gritty environment that encourages problem solving and innovation. Humility and teamwork, with a focus on sustainable, high-quality products. Continuous improvement: we learn from our mistakes and continuously strive to improve. Comprehensive benefits program; RRSP or 401k matching; Employee-Led Resource Groups; Riverside University and Tuition Reimbursement; open-concept workspace aligned with our values. How To Apply If you have the commitment to excellence, energy, attitude, and experience we need, please submit your resume to careers(at)riversidenaturals.com with the job title you are applying for in the subject line or click the apply button. Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you require accommodation in the interview process due to a disability, please let us know when you apply. We thank all applicants for their interest; however, due to volume, only candidates selected for an interview will be contacted. #J-18808-Ljbffr