Job Title

Lutilisation du masculin dans ce texte est adopte des fins de lisibilit et inclut toutes les personnes, sans discrimination de genre. A propos de Prysmian Prysmian Group est un leader mondial de l'industrie des systmes de cbles. Il se spcialise dans les secteurs des cbles et systmes souterrains et sous-marins pour le transport et la distribution d'nergie, des cbles spciaux pour des applications dans de nombreuses industries diffrentes et des cbles moyenne et basse tension pour les secteurs de la construction et des infrastructures. Nous comptons 30 000 employs rpartis dans plus de 50 pays. Chez Prysmian, chacun a le potentiel de laisser sa marque, car peu importe votre rle ou votre emplacement, vous faites partie dune entreprise qui contribue transformer le monde qui nous entoure. Travailler pour cette usine de renom, cest se dpasser dans des tches physiques varies et contribuer laccomplissement dune entreprise dynamique! Lieux de travail: Shawinigan, Qubec pour lUsine St-Maurice Horaire: De jour en semaine du lundi au vendredi Avantages : Rgime dassurances collectives complet, incluant assurance voyage Un salaire comptitif Programme daide aux employs & la famille (PAEF) Rgime de pension trs avantageux Programme dactions de la compagnie ligibilit un bonus Description du poste Le directeur qualit et technique veille ce que les produits respectent les normes ASTM, CSA, ISO et les exigences clients. Il dfinit et contrle les spcifications internes, supervise le laboratoire d'inspection et le dpartement technique, et gre les non-conformits ainsi que les plaintes clients. Il suit la qualit des procds pour amliorer les procdures de fabrication et apporte un support technique la production afin dassurer qualit et respect des dlais. Il agit comme interlocuteur principal entre lusine et les clients, intervenant lors de problmes ou pour le dveloppement de nouveaux produits. Il collabore avec les ventes pour valuer et rpondre aux besoins clients, et assure un suivi proactif pour amliorer la satisfaction. Responsable du systme Lean Six Sigma lusine Saint-Maurice, il organise les formations Lean, pilote les projets Lean Tech, et utilise les outils statistiques pour optimiser la qualit et la rentabilit des oprations. Il coordonne et priorise les projets du dpartement technique, tout en veillant ce que lquipe travaille selon les valeurs de lentreprise. Place dans lorganisation Le directeur des services techniques et qualit a sous sa supervision: Lingnieur de procd/qualit Cblerie Le technicien procd/qualit Bande Responsabilits spcifiques Assurance de la qualit et service clients Assurer le bon fonctionnement du contrle qualit et amliorer les processus pour rpondre aux besoins volutifs. Garantir la conformit des produits aux normes. Offrir un service client proactif et tablir un lien de confiance. Amlioration continue Le directeur qualit et technique est un pilier de lamlioration continue. Il vise lever les standards qualit et accrotre la productivit de faon structure, en sappuyant sur des mthodes Lean et des donnes factuelles avec des quipes inclusives. Il doit aussi promouvoir cette culture et veiller la mise en place dun plan de formation Lean annuel. Support technique En supervisant le support technique, le directeur sassure que la production reste fluide en rsolvant les problmes techniques rcurrents. Il peut mettre en place des quipes, ajuster les procdures ou technologies, et sappuie sur des outils Lean et statistiques. Il est aussi responsable du dveloppement des formations et de la documentation technique pour garantir une production efficace et de qualit. Supervision Leader du groupe technique et qualit, il veille la disponibilit constante du support technique pour les oprations. Il value rgulirement le travail des techniciens, identifie les lacunes, y remdie et assure leur formation continue. Finalits principales Garantir, via lquipe qualit, que le produit quitte lusine conforme aux exigences de lindustrie et des clients. Veiller la diffusion dune information claire, pertinente et exacte aux postes de travail. Informer systmatiquement la production de tout changement li aux mthodes de travail. Intgrer les valeurs fondamentales suivants: Sant-scurit: Sassurer que tout changement de procd ou mthode reste scuritaire pour lensemble des employs. Qualit: Livrer un produit conforme aux spcifications internes et externes, du premier coup et chaque fois. Communications: Favoriser des changes francs, transparents et une comprhension partage pour atteindre les objectifs communs. Amlioration continue: S'engager amliorer continuellement les processus, individuellement et collectivement, en accord avec les valeurs de l'organisation. Respect: Faire preuve de respect, dintgrit et dquit envers tous, en respectant les rgles, conventions et consensus, notamment en sant-scurit Profits: Garantir la viabilit de lusine par linnovation et la comptitivit. Comptences cls Coordonner les activits et priorits du personnel qualit et technique. Grer et suivre les non-conformits, plaintes clients et fournisseurs. Faire le lien entre clients et usine pour clarifier leurs besoins et assister en cas de problmes techniques. Prparer les rapports qualit mensuels, trimestriels et annuels. Supporter techniquement les techniciens de procd. Recommander et mettre en uvre des amliorations des procds et quipements. Organiser et participer aux quipes damlioration qualit et procds. Grer les projets damlioration des procds et quipements. Prioriser le dveloppement des produits, procds et matires premires. Dvelopper et animer des outils et formations Lean, suivre les projets associs. Mettre en place des outils de suivi et contrle pour mieux matriser les procds. Assister les ressources humaines sur certains problmes SST. Assurer la stabilit et le contrle des nouveaux procds. Raliser des analyses statistiques pour valider les changements majeurs. Participer au comit de gestion. Soutenir dautres usines en cas de problmes techniques. Participer aux projets dinstallation et modification dquipements. Maintenir et assurer le bon fonctionnement du systme ISO. Profil recherch: Baccalaurat en gnie industriel mcanique ou lectrique ou en mtallurgie et considration pour un DEC en gnie avec exprience pertinente dans un rle de direction qualit et ou technique Minimum de 5 ans d'exprience tre membre de lOrdre des ingnieurs du Qubec (OIQ). Possder une certification Lean Six Sigma (un atout) Bilinguisme franais-anglais requis (La personne doit tre bilingue en raison de la prsence d'une partie de l'quipe aux tats-Unis, ce qui ncessite une communication fluide) Disponibilit pour des dplacements occasionnels, au besoin Prysmian, en tant qu'employeur souscrivant au principe de l'galit des chances, a pour objectif d'attirer et de recruter des personnes ayant des parcours, des comptences et des aptitudes diversifis. Nous sommes convaincus que la diversit apporte une valeur significative tous les niveaux de l'organisation, augmentant la possibilit de saisir les opportunits du march et de maximiser la valeur pour nos clients et nos parties prenantes. La diversit, l'quit et l'inclusion (DE&I) faisant partie de notre Ambition sociale 2030 et tant un pilier stratgique de notre culture dentreprise, Prysmian s'engage dvelopper une organisation qui donne la priorit aux talents, o les personnes se sentent respectes, incluses et libres d'exprimer pleinement leur potentiel. Tous les directeurs et responsables des ressources humaines de Prysmian doivent veiller ce que les politiques de DE&I soient respectes au cours du processus de recrutement, et reconnatre et attnuer les prjugs inconscients qui ne doivent pas influencer nos processus de slection. Toutes les personnes seront prises en considration pour un emploi sans tenir compte de leur race, de leur ethnie, de leur religion, de leur nationalit, de leur origine, de leur statut de citoyen, de leur statut socio-conomique, de leur ge, de leur sexe, de leur identit ou expression de genre, de leur orientation sexuelle, de leur tat civil, de leur handicap, de leur service militaire ou de leur statut d'ancien combattant, de leur grossesse, de leur cong parental, de leur tat de sant ou de toute autre caractristique protge par les lois fdrales, nationales ou locales applicables. Prysmian s'efforcera de mettre en place des amnagements raisonnables pour toute condition physique ou neurologique divulgue ou pour tout handicap d'un candidat qualifi, moins que l'amnagement ne soit pas ncessaire en raison de l'tat de sant du candidat. Visitez notre page DE&I pour en savoir plus sur les engagements du groupe Prysmian. Les donnes relatives votre candidature seront traites conformment notre politique de protection des donnes. Si vous pensez avoir besoin d'aide pour remplir ce formulaire ou pour participer un entretien, veuillez-nous en informer. Quality and Technical Manager The use of the masculine in this text is adopted for readability purposes and includes all individuals, regardless of gender. About Prysmian Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the company manufactures thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video, and data transmission for the telecommunication sector. We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us. Work Location: Shawinigan, Qubec for our site in St-Maurice Schedule: weekday from Monday to Friday Benefits: Comprehensive group insurance plan, including travel insurance Competitive salary Employee & Family Assistance Program (EFAP) Very advantageous pension plan Company shares program Eligibility for a bonus Position Summary The Quality and Technical Director ensures that products comply with ASTM, CSA, ISO standards, and customer requirements. He defines and controls internal specifications, supervises the inspection laboratory and technical department, and manages non-conformities as well as customer complaints. He monitors process quality to improve manufacturing procedures and provides technical support to production to ensure quality and timely delivery. He serves as the main liaison between the plant and customers, intervening in case of issues or during the development of new products. He collaborates with sales to assess and meet customer needs and ensures proactive follow-up to improve customer satisfaction. As the person responsible for the Lean Six Sigma system at the Saint-Maurice plant, he organizes Lean training sessions, leads Lean Tech projects, and uses statistical tools to optimize quality and operational profitability. He coordinates and prioritizes projects within the technical department, while ensuring the team works according to the companys values. The Technical Services and Quality Manager supervises: Process/Quality Engineer -cable Process/Quality Technician - Strip Responsibilities Quality Assurance and Customer Service Ensure effective quality control and continuously improve processes to meet evolving needs. Guarantee product compliance with standards. Provide proactive customer service and build trust. Continuous Improvement The Quality and Technical Director is a pillar of continuous improvement. He aims to raise quality standards and increase productivity in a structured way, relying on Lean methods and data-driven approaches with inclusive teams. He also promotes this culture and ensures the implementation of an annual Lean training plan. Technical Support By supervising technical support, the director ensures smooth production by resolving recurring technical issues. He can set up teams, adjust procedures or technologies, and relies on Lean and statistical tools. He is also responsible for developing training programs and technical documentation to guarantee efficient and quality production. Supervision As leader of the technical and quality team, he ensures constant availability of technical support for operations. He regularly evaluates technicians work, identifies gaps, addresses them, and ensures their ongoing training. Main Objectives Ensure, through the quality team, that products leave the plant compliant with industry and customer requirements. Ensure clear, relevant, and accurate information is communicated to workstations. Consistently inform production of any changes related to work methods. Integrate the following core values: Health & Safety: Ensure all process or method changes remain safe for all employees. Quality: Deliver products that meet internal and external specifications, right the first time and every time. Communication: Promote open, transparent exchanges and shared understanding to achieve common goals. Continuous Improvement: Commit to continuously improving processes individually and collectively, in line with the organizations values. Respect: Demonstrate respect, integrity, and fairness toward everyone, adhering to rules, conventions, and consensus, especially regarding health and safety. Profitability : Ensure the plants viability through innovation and competitiveness. Key Requirements Coordinate activities and priorities of quality and technical staff. Manage and follow up on non-conformities, customer, and supplier complaints. Liaise between clients and the plant to clarify needs and assist with technical issues. Prepare monthly, quarterly, and annual quality reports. Provide technical support to process technicians. Recommend and implement improvements to processes and equipment. Organize and participate in quality and process improvement teams. Manage improvement projects for processes and equipment. Prioritize development of products, processes, and raw materials. Develop and lead Lean tools and training; monitor related projects. Implement tracking and control tools to better manage processes. Assist HR with certain health and safety issues. Ensure stability and control of new processes. Conduct statistical analyses to validate major changes. Participate in the management committee. Support other plants with technical problems as needed. Participate in equipment installation and modification projects. Maintain and ensure proper functioning of the ISO system. Profil recherch: Bachelors degree in industrial, Mechanical or Electrical Engineering or Metallurgy and consideration for a DEC in Engineering with relevant experience in a quality and/or technical management role Minimum of 5 years of experience Must be a member of the Ordre des ingnieurs du Qubec (OIQ) Lean Six Sigma certification (a plus) French-English bilingualism required (The person must be bilingual due to the presence of part of the team in the United States, which requires fluid communication) Availability for occasional travel Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state, or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business. Visit our DE&I Page to learn more about Prysmian's commitments. Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know. Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business. Visit our DE&I Page to learn more about Prysmian's commitments. Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know. #J-18808-Ljbffr