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Join to apply for the Member & Lead Engagement Specialist role at KidStrong 1 month ago Be among the first 25 applicants Join to apply for the Member & Lead Engagement Specialist role at KidStrong Responsive recruiter Benefits Opportunity for advancement Training & development Bonus based on performance Job Title: Member Engagement Specialist Location: Kleinburg, ON Reports To: General Manager At KidStrong Kleinburg, were looking for a confident, people-first Member & Lead Engagement Specialist who thrives in a fast-paced, family-centered environment. This role is ideal for someone with a strong sales background who can build trust quickly, close leads confidently, and help us grow our KidStrong Kleinburg community. Youll be the first point of contact for families, guiding them from first inquiry to long-term membership, while supporting daily operations and contributing to a positive team culture. Schedule Weekends: 8:30 AM 4:00 PM Weekdays: 3:00 PM 8:00 PM 2030 hours per week on average Evening and weekend availability is required Salary: $20-$23/hour + bonus for lead conversion What Youll Do Sales & Lead Management Own the lead journey from initial inquiry to membership sign-up Respond to inbound leads and follow up with prospects using tools like Podium and GloFox Conduct in-person tours, calls, and follow-ups to drive conversions Clearly communicate membership options and help families find the right fit Track sales performance, lead pipeline, and trial conversions Represent KidStrong at local events and community activations Customer Experience Be the face of KidStrong for new and prospective families Build strong relationships with families to drive referrals and retention Member Engagement: Resolve concerns and questions with clarity and care Ensure a clean, welcoming, and on-brand environment at all times Team Support Collaborate with the General Manager and coaches to ensure strong execution of daily operations Help maintain consistency in branding, cleanliness, and service Support training of part-time staff on the KidStrong experience and sales process What You Bring Experience in a sales-focused role, ideally with high-touch service or membership-based sales Strong communication and closing skills A welcoming, confident presence with the ability to build rapport quickly Tech-savvy with CRM and lead management platforms (GloFox, Podium, HubSpot, or similar) Bonus: Background in fitness, coaching, education, or early childhood a plus Must have or be willing to obtain Standard First Aid & CPR-C and a Vulnerable Sector Check Who You Are Driven by goals and energized by meeting (and beating) targets Friendly, approachable, and calm under pressure Adaptable, organized, and solutions-focused Passionate about helping kids and families Enjoys working on a small but mighty team If you're passionate about kids, love talking to people, and want to play a key role in helping our center grow, wed love to meet you. Compensation: $20.00 - $23.00 per hour KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals. Our People Want to work with great people Want personal and professional growth Want to make an impact This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate. Seniority level Seniority level Entry level Employment type Employment type Part-time Job function Job function Management and Manufacturing Industries Wellness and Fitness Services Referrals increase your chances of interviewing at KidStrong by 2x Get notified about new Member jobs in Cobalt, Ontario, Canada . Home Support Worker (Paid Training) (2025-2280) Temiskaming Shores, Ontario, Canada 1 year ago Saint-Bruno-de-Guigues, Quebec, Canada 1 month ago Accountant, Assurance [New Grad Summer 2026] Temiskaming Shores, Ontario, Canada 3 weeks ago New Liskeard, Ontario, Canada 1 month ago Saint-Bruno-de-Guigues, Quebec, Canada 1 month ago Temiskaming Shores, Ontario, Canada 1 year ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr