Job Title

Flexpipe is a manufacturing company specializing in modular material handling systems. Steel pipes and over thirty connector joints allow for the design and construction of virtually anything! Like a LEGO set, you can assemble and reassemble them almost endlessly. Join a team united by five core values: customer satisfaction, friendliness, excellence, reliability, and integrity. Are you passionate about administration, meticulous with details, and known for your ability to coordinate multiple tasks simultaneously? Flexpipe needs you! What we offer: An established organizational structure, agile operations, and a paperless work environment A 40-hour work week Computer equipment provided for remote work Group insurance including optional dental coverage, a health spending account, and access to telemedicine A social and wellness committee with original and engaging activities A friendly, human, and close-knit employee experience 3 weeks of vacation upon hiring and the possibility of enjoying workations (working remotely from a vacation destination abroad) Competitive salary with an annual incentive plan based on company and sales team performance 8-Month Contract renewable Your challenge You will support the Canadian and U.S. sales directors in growing the company and ensure the fast and efficient handling of customer inquiries in a fast-paced, team-oriented environment. You will manage key performance indicators for the sales department and act as a liaison between customers and sales directors. Main responsibilities: Prepare quotes and follow up for 8 sales directors in Canada and the United States Analyze orders: logistics, consistency, needs Propose solutions or options to directors to optimize customer service based on your analyses Coordinate customer follow-ups during sales directors vacations CRM Administration: Enter and rigorously update client management system (CRM) data Record all sales opportunities with current or potential clients Customer Service: Establish and maintain excellent relationships with current clients and ensure their satisfaction Respond to customer inquiries via the online chat platform Conduct post-sale follow-ups Participate annually in a trade show in the United States Management Responsibilities: Manage key performance indicators for the sales department Handle administrative aspects of sales initiatives Coordinate a team of sales directors Want to join the team? You have: Excellent spoken and written English skills (majority of clients are in the U.S.) Postsecondary education in administration, business management, marketing, or a related field (an asset) Minimum of three years experience in sales, project management, and/or customer service, ideally within a manufacturing or distribution company Minimum of three years experience in team management Strong communication skills, professionalism, organizational abilities, and customer service orientation Intermediate computer skills (ZoomInfo, LinkedIn, HubSpot, etc.) Knowledge of Microsoft Suite (Business 365 is an asset) Ability to manage multiple projects simultaneously and work well in a team Autonomy, versatility, rigor, attention to detail, and motivational leadership Interested in this opportunity? Send your resume to: Mr. mile Dostie, CRHA, AdvisorRaymond Chabot Human Resources Inc.Email: : (819) 822-4000 We adhere to the principle of employment equity.