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Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intacts commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.About the roleWe are currently seeking a Senior Business Analyst, OPL, to join our Personal Lines Operations and Planning team. This dynamic team is at the heart of Intact's business sectors. The primary role of this group is to ensure effective liaison between the Information Technology (IT) teams and stakeholders on national projects.What youll do here:Plan and coordinate project activities related to organizational requirements or changes.Act as an intermediary between IT, end users and managers from different hierarchical levels.Obtain requirements from business communities using techniques such as interview and work sessions.Analyze information obtained from various sources, detail the high-level view and provide users with recommendations to their problems.Document requirements obtained from the business community using defined templates.Ensure the link between the business units, the technology teams and the support team.Participate in a working session with experts from different fields.Assist team in improving productivity and reducing risks and high costs through effective analysis.Identify the need for change to assess and communicate the impacts.Support the Quality Assurance team during Test Planning and Execution.What you bring to the table:Bachelors degree in Business Administration or any equivalent combination of education and experienceMinimum 5 to 7 years of relevant experience as a Business AnalystExperience in business process reviewHighly develop analytical skills facilitating problem solvingDemonstrated ability to cope with change effectivelyClient-orientedMust have demonstrated initiative and autonomySkills for time and priority managementCan manage multiple initiatives at the same timeTeam spiritGood communication skills (oral and written)Experience in Functional analysisIntermediate/advanced knowledge in micro-computing (word processing, spreadsheets)Knowledge of the insurance industry (asset)No Canadian work experience required however must be eligible to work in Canada.For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the countryWhat we offerOur hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions. Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:A financial rewards program that recognizes your successAn industry leading Employee Share Purchase Plan; we match 50% of net shares purchasedAn extensive flex pension and benefits package, with access to virtual healthcarePossibility to purchase up to 5 extra days off per yearAn annual wellness account that promotes an active and healthy lifestyleAccess to tools and resources to support physical and mental health, embracing change and connecting with colleaguesA dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programsInclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunitiesInspiring leaders and colleagues who will lift you up and help you growA Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.We are an equal opportunity employerAt Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.As part of Intacts commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. Well work with you to meet your needs.If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.About the companyIntact is Canada's largest provider of home, auto and business insurance, through its subsidiaries Intact Insurance, belairdirect and Brokerlink. #J-18808-Ljbffr