Job Title

Benefits Representative job opening in Toronto, ONOur client is looking to hire top talent for a Benefits Representative job opening in Toronto, ON (TTC accessible). This is a fantastic opportunity for someone with some exposure to insurance / benefits processes and who is looking to get into a committed, permanent full-time role in a career opportunity. The right fit will be someone with a dynamic and outgoing personality, a calming, sensitive and professional approach, exceptional communication and employee relations skills and a key eye for detail. Some of the responsibilities for this Benefits Representative job opening in Toronto, ON may include but not be limited to;Accepting and responding to a high volume of calls and emails with various questions, inquiries, concerns regarding employee benefits, claims etcProviding information and educating on coverage, adds/removals, claims, payments and moreResearching information to ensure accurate details are provided on either side; liaising between employee and insurance provider where requiredEscalate any issues that are unable to be resolved on the initial interaction and ensure follow upEnsure all verification documents, reports, etc are obtained and in the file; follow up where neededPreparing and issuing letters for various functions of the roleCreating copies, filing and keeping documents organized at all timesAssisting with the adjudication process; coordination and administration-wiseVarious data inputting and processing of information; changes, documentation/notes etcAdditional related tasks as required.The requirements for the successful candidate applying for this Benefits Representative job opening in Toronto, ON may include but are not limited to;At least 2 years of experience in group insurance or employee benefits related experience combined with additional call center experienceExcellent, patient and confident communication skills (both verbal and written)Resourceful and strong interpersonal skillsStrong technical skills in Word, Excel and Outlook and ability to learn new systems with easeHigh level of accuracy, detail and follow throughA focused and driven independent worker while thriving in a team-based environmentAbility to deal with sensitive and confidential informationIf you are interested in this Benefits Representative job opening in Toronto, ON, please apply today for consideration. Please note this is an on-site position walking distance to a TTC subway station and offers health and medical benefits, RRSP matching and more.