Overview Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, across 750+ stores and e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. Responsibilities The Key Lead is responsible for ensuring all customers receive quality in-store experience by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. Be part of the store leadership team, driving store performance on the floor through customer experience and team achievement of daily sales. Open and closing routines Product knowledge & brand awareness Business understanding Proactive thinking Attention to detail Register/Point of Sales use Asset protection Visual displays System skills Work schedule requirements Schedule & Availability Schedule will vary weekly but should expect to work at least 12-16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. During peak timeframes, hours will increase to support the needs of the business. Qualifications What it Takes Education - High School Diploma/ G.E.D. equivalent preferred Retail Experience - At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience - No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Promoting Diversity & Inclusion Work Ethic Omni Channel Services Benefits & What Youll Get Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer. #J-18808-Ljbffr
Job Title
Abercrombie & Fitch - Key Lead, Pacific Centre