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Overview Position Title: Supervisor Food Safety & Quality at McCain Foods Position Type: Regular - Full-Time Position Location: Florenceville Main, New Brunswick Grade: Grade 04 Requisition ID: 38273 About McCain: At McCain, were feeding the world: from French fries to cakes, we contribute to the important role food plays in people's lives. Were dedicated to our core valuesFamily, Authentic, Trusted, and Quality. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together with our partners to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain! Why join the McCain family: Your Life were here to help you fulfil your potential and thrive in work and life. Your Success work alongside passionate individuals who support your career ambitions and success. Your Impact we want you to make a meaningful, lasting impact for you, your colleagues, and the business. About The Team: We are currently looking for a Food Safety Quality Supervisor located in Florenceville- Bristol, New Brunswick. About The Role: In every role, McCainers are ambitious, curious, and interested in helping each other create good work experiences. We think about the customer and make doing business with McCain easy. Accountabilities Quality/Operations Management Coordinates with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement Uses Root Cause Analysis for the investigation of consumer and customer complaints and quality related losses. Develops corrective actions and monitors for effectiveness. Troubleshoots using product tests and product specification measurements. Ensures an active internal quality audit program in compliance with BRC, AIB and KEFSQ. Ensure update of HACCP and SOPs as needed and ensures training of associates at all levels on quality programs. Manages relationships with internal and external customers, suppliers, colleagues, and support services to ensure achievement of targets. Attend MDI DDS to inform and coach to high level performance of key KPIs Oversee FM investigations to ensure cross functional approach and true root cause Oversee on time positive release of finished goods to include the oversight of rework, dilution, downgrades, and donations Manages FSQ technicians by scheduling and assigning work, providing training, and ensuring all personnel related tasks are completed. Ensure continuous learning and development for FSQ technicians. Driving continuous improvement for Quality related metrics and KPIs in the factory and understanding the link to the regional level equivalents. Summarizes data, prepares and interprets reports, including customer reports, for use by management. Retain finished good samples and set up sensory panel daily. Sensory Management Responsibility for managing plant sensory programs and ensuring leadership of daily quality panels. Responsible for the screening and selecting sensory panelists and maintaining an adequate number of panelists continuously. Oversee and conducts frequent new and refresher trainings to include the validation and calibration of panelist. Implement and maintain an incentives program to ensure panelist motivation and attendance Responsible for the selection and maintaining of all gold standards and references used for product evaluation and panel maintenance. Proactively drive for action and improvement by communicating panel findings in a timely fashion Actively partner with the Regional Sensory Quality Lead and plant quality teams to continuously improve plant sensory programs and ensure the quality and integrity of McCain products. Trend internal sensory results regularly as well as cross reference to external consumer and customer related complaints. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelors degree in microbiology, Chemistry, Food Science, or equivalent Minimum of 3+ years in Food Plant Sanitation Strong technical skills in area of focus (microbiology and/or chemistry) with ability to interpret general technical and scientific results and perform analytical tests. Sound mathematical and basic food science understanding. Good knowledge of statistics and interpretation of experimental data Basic understanding of the manufacturing environment and production operations. Detail- oriented, take initiative, and ability to work with a sense of urgency in a fast-paced environment. Ability to solve problems ranging from basic to complex. Strong project management skills. Strong understanding of food safety, HACCP, and basic food regulatory requirements. The McCain Experience We are McCain: this statement is about our power collectively and our importance individuallyyour impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive while being yourself. Join our team to see why were better together. The Benefits Of Working For McCain McCain offers full benefits including health, vision, and dental insurance. Other benefits include: 401k with 6% match; Adoption Assistance; Infertility Assistance; Education Reimbursement; Paid Maternity and Paternity Leave. Compensation Package: $58,800.00 - $78,500.00 CAD annually + Bonus Eligibility. The above reflects the target compensation range at the time of posting. Hiring compensation will be determined based on experience, etc. Benefits: McCain Foods offers health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support. Well-being programs include vacation and holidays, volunteering time, and mental health resources. Details vary by country and location. Additional benefit detail available during the application process. McCain Foods is an equal opportunity employer. McCain is an accessible employer. If you require accommodation, please let us know, and we will work with you to find appropriate solutions. Job Family: Manufacturing Location(s): Various in New Brunswick, Canada Company: McCain Foods (Canada) Job Function & Industry Job function: Management and Manufacturing Industries: Food and Beverage Manufacturing #J-18808-Ljbffr