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Job Title


Client Sales Executive, Higher Education (Mid-Market)


Company : D2L


Location : Kitchener, Region of Waterloo


Created : 2025-10-17


Job Type : Full Time


Job Description

Client Sales Executive, Higher Education (Mid-Market) Client Sales Executive, Higher Education (Mid-Market) D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. New models of teaching and learning enable a personalized, student-centric experience and deliverimproved retention, engagement, satisfaction, and results for learners of all ages in schools, campuses, and companies. D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart.No other company provides a solution as robust and innovative as D2L. D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns and by doing so, we will help improve human potential globally. A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L. Role Summary: As a Client Sales Executive, you will manage client relationships across multipleHigher Educationaccounts, gain a deep understanding of yourclientsneedsand keep client satisfaction at an all-time high. In this role,youwillbe responsible forachieving sales targets byidentifyingopportunities to selladditionalproducts and services within our existing account base. Working closely with the Customer Success Team, you will look for opportunities to expand the D2L product and service offering within accountsbyproactivelyidentifyingthe right D2L products, services, and eventsto meet customer needsin an effort todirectly support the customers strategic goals.You will also meticulously manage renewals and take pride in surpassing industry-leading retention standards. Drive results: Exceed revenueobjectiveswithin your assigned territoryand lead the end-to-end renewal process, consistentlymeeting your book of businesstargets. Leverage the CRM :Identifyrevenue opportunities within each client account and forecast them accurately in the CRM. Lead the sales cycle: Managing a complex, solution sale; moving the sale through the entire sales process. Account planning: Developand maintain account plansfor your assigned account base.Forecast and manage the end-to-end contract renewalprocess . Relationship management: Manage and grow client relationships across~50-90accounts.Conduct regular meetings with clients (on the phone and virtually) to foster the relationship and uncover or advance sales opportunities. Be a strategic partner: Understand your clients business goals andidentifyopportunities to align D2L products and services with their vision. Collaborate cross-functionally: Effectivelyand efficiently deploy D2L resources atappropriate stagesin the sales cycle to advance the sales process.Productively work alongside other D2L stakeholders on the clients account team. Professional development and upskilling :Be well informed about current industry trends and be able to speak intelligently about the education industry while constantly striving to improve knowledgethroughself-learning,RevenueEnablement-hostedinitiativesand other training opportunities. Represent D2L: Attend andparticipatein sales meetings, product seminars,conferencesand trade shows. Travel: Travel up to 25% What You'll Bring to the Role: 2+ years in a sales-oriented, client-facingaccount management role(successful SaaS or complex solution sales experienceinEdTech, HCM, or eLearningispreferred). Proven ability to manage a book of business andexperience managing a quota. Track recordof successful achievement of assigned quotas. Experience with enterprise-level web-based applications. Experience with learning-related enterprise systems (Learning Management Systems, Training and Assessment Systems, or similar) is an asset. Strong knowledge of theNorth American Higher Education system. ProficiencyinSalesforceand other sales tools. Self-motivated, detail-oriented, and committed to excellence. Working knowledge of web and database technology. Familiarity with AI tools and using AI to further business goals. Strong communicationand presentation skills, both in-person and virtually. Ability to craft a solution withappropriate productsand services that meet business goals based on client discussions, and skilled at presenting these solutions to stakeholders. Solid account planning and forecasting skills. Skilled invalue based, consultative selling methodologies( Familiarity withMEDDPICC, Solution Selling or similar sales methodologies. ) Willing to travel up to 25% and able to travel freely between the US and Canada or other countries and hold a valid passport. Bachelors degree recommended (technical, business or education-related is ideal) The expected base salary range for a new hire in this role is listed below.The annualized base salary offered is determined by each candidates relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more. Base Salary Range $65,000 $90,000 CAD Dont meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop! Why we're awesome: At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through#LifeAtD2L : Impactful work transforming the way the world learns Learning and Growth opportunities Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program 2 Paid Days off for Catch the Wave related activities like exams or final assignments Employee wellbeing (Access to mental health services, EFAP program, financial planning and more) Competitive Benefits Package Home Internet Reimbursements Employee Referral Program Wellness Reimbursement Employee Recognition Social Events Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne. D2L is committed to a fair and inclusive work environment. We are an equal opportunity employer that hires and attracts talent regardless of age, race, creed, color, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and will not discriminate on these bases. We draw on diversity of thought and experience to reflect the rich array of cultures representing our broad customer base and we seek talent with diversity of life experiences and perspectives from around the world. If you have special accessibility requirements that need to be considered during the recruitment process, please let us know by emailing us and a member of our HR team will get back to you. Information received relating to accommodation needs of applicants will be addressed confidentially.D2L maintains a drug-free workplace. Schedule Full-time By clicking on the Submit Application button above, you acknowledge, agree and/or provide your explicit consent for the D2L family of companies to use the information you have provided for the purpose of considering and evaluating you as a candidate for employment with the D2L family of companies; to store your information on their vendor systems; to share your information within the D2L family of companies, their vendors, partners or other third parties for the purpose of processing your employment application; and to use your personal information to contact you in the future for any other suitable employment opportunities; The D2L family of companies and its vendors, partners, and third parties and their systems may be located in jurisdictions different from your jurisdiction of residence. For more information on how the D2L family of companies protects your privacy,please review D2Ls Privacy Statement . To all recruitment agencies: D2L does not accept agency resumes. Please do not forward resumes to our HR alias e-mail address, to any D2L employee, or to other Desire2Learn e-mail addresses. D2L will not pay any fees related to unsolicited resumes. #J-18808-Ljbffr