Job Title

Position POSITION: Withdrawal Management Services Support Worker REPORT TO: Manager, Withdrawal Management Services DEPARTMENT: Withdrawal Management Services LOCATION: 75 Martha FTE: 0.4 FTE, Permanent WAGE: $20.48 - $23.05 HOURS OF WORK: Days (07:30 to 16:00) Evenings (15:30 to 24:00) Nights (23:30 to 08:00) About the Company Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housingfirst and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program. Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and selfdetermination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive change in our community. The work you do here will have a lasting, meaningful impact on those we serve. At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and AntiOppression is embedded in our culture and drives the success of the organization. Our team is made of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives. Job Summary Main Street Project provides Withdrawal Management Services to individuals at two locations: 75 Martha and 146 Magnus Avenue. The primary purpose of our two facilities is to help participants begin their recovery journey through detox stabilization that decreases risk, supports accessing longterm treatment programs, managing external recovery needs through advocacy, and expanding resource capacity. Both sites provide 24hour support in a safe and stable environment at no cost to the participant. Prior to admission, all participants must receive a medical clearance which provides a narrative of how Main Street Project staff can support a participants time in the unit. Staff conduct regular checkins with clients regarding their plans, goals and physical, emotional and spiritual wellbeing and assist with the creation of individualized detox care plans to support and guide their individual recovery whether it is reducing the harm they may experience from their drug of choice or continuing treatment if abstinence is their goal. In accordance with Main Street Project mission, goals, policies and procedures, the Withdrawal Management Support Worker functions as a member of a team in providing services designed to assist and support all who enter the program with respect, dignity, and the goals of the participant always in mind. Duties and Responsibilities Engage in intake coordination and review for incoming participants of MSP Withdrawal Management Program Oversee intake into Withdrawal Management services including the review of medical clearance forms, completion of intake assessment forms, and medication confirmation and review Medication administration, tracking, and monitoring Work in collaboration in medical health scenarios with MSP Nurse Practitioner and internal WFPS resources Relationship building including oneonone checkins and documentation relating to each participant on the unit Support implementation of programming within the unit including participation Advocation and referral assistance for participants to internal MSP Case Management program and external services and resources based on the participants selfdetermined goals Assist participants in planning, problemsolving, and addressing immediate needs, including providing meals, clothing, and hygiene supplies Provide support and resources without judgement for participants Respond to emergency situations; assessing, intervening, and documenting critical incidents including requesting assistance when needed or when incident escalates beyond scope of role based on Main Street Projects Policy and Procedures Ensure participants are informed of internal and external resources, services, and programs as needed Ensure care provided meets professional standards Work collaboratively and professionally with all external partners Maintain accurate and confidential electronic and paper file records Collect and submit agencyrequired statistics on time and with accuracy Maintain cleanliness of the program area by following routine cleaning schedules each shift Qualifications Relevant experience working in the field of human services preferably with adults experiencing homelessness, mental health and substance use issues Postsecondary education in the field of addictions and mental health is considered an asset Strong attention to detail and ability to maintain accurate records Ability to build and maintain relationships with external partners Compassion for working with individuals who use substances and experience mental health issues Ability to work with a clientcentered care philosophy Ability to apply Harm Reduction and Housing First philosophies in daytoday support of participants Knowledge of the effects of poverty and the determinants to health Ability to work collaboratively in a multidisciplinary team Knowledge of Indigenous culture Lived Experience: Knowledge gained from personal experiences relevant to the role Knowledge and ability to apply the principles of the Truth and Reconciliation Commission Calls to Action, MMIWG Calls to Justice, and UNDRIP Excellent interpersonal and communication skills, both oral and written Understanding/experience working with culturally diverse populations Proficiency in Microsoft Office & online databases Satisfactory Criminal Record Check with Clear Vulnerable Sector Search a Clear Adult Abuse Registry Check are required. Employee is responsible for any service charges incurred Current CPR, Basic First Aid, and Mental Health First Aid (MHFA) certifications Nonviolent Crisis Intervention certification considered an asset Conditions Of Employment Ability to meet the physical demands required for the role including being on your feet for long periods, lifting up to 50lbs, and cleaning duties (bending, reaching, push/pull, crouching) Exposure to biohazards including but not limited to blood, bodily fluids, and syringes Ability to work with individuals who use substances and/or experience mental health issues Ability to provide support in highintensity incidents including medical emergencies and aggressive individuals Comfortable working in environment where Indigenous ceremonies and practices are actively taking place including smudging Ability to assist in providing first aid when required Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Adult Abuse Registry Check are required Ability to embody Main Street Project Core Values: Reducing Harm, Truth and Reconciliation, AntiOppression, TraumaInformed Values & Competencies Ability to embody Main Street Projects Core Values: Reducing Harm Truth & Reconciliation AntiOppression TraumaInformed Key Competencies: Crisis Management Service Excellence Meeting people where they are at Collaboration Developing External Relationships Accountability Decision Making Main Street Project offers Competitive wages within the nonprofit sector Health & Dental Benefits Pension Plan Professional Development Opportunities Paid Sick and Family days Shift Premiums Employee Assistance Program Application deadline: Open until filled Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to selfdeclare in their cover letter along with describing how they meet the above qualifications. We thank all applicants but only those selected for an interview will be. #J-18808-Ljbffr