Job Title

Baycrest Terraces has an opportunity for a CONCIERGE Position Type: Permanent Part-Time. Shift Type: Day-Evening, alternate weekends. Bi-Weekly Hours: 14 Hours. Job Summary: Baycrest Terraces is comprised of a residential home, community center, and day programs. The focus of the portfolio is on client centered service, health, and recreational programming. Responsibilities include but are not limited to: Provides customer service and takes a leadership role in the improvement of customer service throughout the residential living and community programs including troubleshooting RTLS system with clients. Provides reception, information, and customer service to clients, visitors and staff. Provides support to Residents Council and Town Hall monthly meetings. Reconciles credit card and other payments on a daily/ monthly basis. Prepares all department deposit. Computes and sends monthly statistical data that is used in Ministry of Health reports and monthly occupancy report. Creates and updates various distribution lists for families, clients, staff. Liaises with housekeeping and maintenance staff to address residents requests. Liaises with Finance department to ensure all new and ongoing invoices are processed in a timely manner, end of day/month reports to finance, and payment reconciliations. Qualifications include but are not limited to: Diploma in Office Administration or recognized equivalent 1-2 years previous healthcare/residential living environment/hospitality experience required Previous experience working with seniors is an asset Previous training and working knowledge of medical terminology is a definite asset Excellent computer and keyboarding skills including a high degree of proficiency in the Microsoft Office suite of software, including Microsoft Word, Outlook, Excel and PowerPoint required Additional Benefits: Vacation Entitlement Opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP) Access to 24/7 Employee Assistance Program All successful candidates will be required to complete a police reference check/vulnerable sector screen. Batoire is an equal opportunities employer and welcomes applications from diverse candidates. #J-18808-Ljbffr