Job Title

Resident Manager, Property Management (Victoria, BC) Join to apply for the Resident Manager, Property Management (Victoria, BC) role at Anthem Properties Group Ltd. Overview Anthem Properties Group Ltd. is seeking a Resident Manager for properties in Victoria, BC. This role may be live-in or live-out depending on the assignment and includes responsibilities for resident relations, property operations, maintenance coordination, and ensuring compliance with applicable regulations. Responsibilities Deliver an exemplary level of customer service by responding professionally and promptly to resident inquiries, greeting tenants, visitors and contractors Lead the full life cycle of the resident onboarding and move-in process Conduct property tours to prospective residents Provide welcome or move-out packages to residents Assist tenants with onboarding of the building tenant portal Perform scheduled inspections of buildings, exteriors, units and amenities to ensure high maintenance standards Complete move-in and move-out inspections as required Oversee elevator bookings and maintain security during moves Follow up and collect monthly rents and maintain tenant records Manage parking and storage rentals Supervise use of amenity areas Coordinate and respond to tenant repairs Answer the building phone line and resolve tenant concerns Maintain building contact lists for tenants and contractors; assist in maintaining maintenance files Complete minor repairs (painting, basic plumbing and carpentry, minor electrical) and assist with janitorial duties Perform daily interior and exterior cleaning Program security fobs and ensure properties are safe and secure Keep the Dominion Rocket Property Management Office neat and tidy Assist in arranging resident events with the Property Manager Ensure preventative maintenance is completed in coordination with the Property Manager and supervise on-site contractors/trades Ensure building rules and regulations are followed Ensure compliance with relevant legislation including the RTA, Fire Codes, WCB, OH&S Be on call for property emergencies Attend staff meetings and provide ongoing reports Qualifications Minimum of 3 years residential rental experience Strong understanding of BC Residential Tenancy Act and its application Excellent communication skills, both oral and written Excellent organizational and problem-solving skills Willingness to learn and the ability to work without direction a self-starter Proficiency in Microsoft Office applications (Outlook, Word, Excel) and experience with Yardi is an asset Employment Details Employment type: Full-time Seniority level: Entry level Location: Victoria, BC with some travel to other sites, Oak Bay and Nanaimo Live-in option: Salary range $53,000$57,000 plus $1,000/month rental credit Live-out option: Salary range $65,000$69,000 Benefits and Company Info Great, diverse, authentic people and unlimited career growth opportunities Mentorship from experienced professionals Corporate Giving Strategy supporting community development Annual salary reviews and performance bonuses 100% employer-paid Benefit Plan with Healthcare Spending Account and Employee Assistance Program Educational Assistance Program Dress for your day policy and more This position will be based in Victoria, with some travel to other sites as noted. Anthem is a real estate development, investment and management company. We are Growing Places. Please, no unsolicited resumes or phone inquiries from agencies. View our Policy on Unsolicited Resumes on our website. Anthem Properties Group Ltd. #J-18808-Ljbffr