Customer Experience Associate/Sales Associate (Vaughan Showroom) Join to apply for the Customer Experience Associate/Sales Associate (Vaughan Showroom) role at Atlas Tools & Machinery Continue with Google Continue with Google Customer Experience Associate/Sales Associate (Vaughan Showroom) 3 months ago Be among the first 25 applicants Join to apply for the Customer Experience Associate/Sales Associate (Vaughan Showroom) role at Atlas Tools & Machinery Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Atlas Tools & Machinery provided pay range This range is provided by Atlas Tools & Machinery. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range CA$21.00/hr - CA$24.00/hr About Atlas Tools And Machinery Atlas Tools and Machinery is a proud,family-owned Canadian business, now in its third generation and dedicated to delivering exceptional customer experiences since 1954. As a trusted provider of industrial supplies, we take pride in being experts in our field, and offering high quality products at competitive prices. We are dedicated to ensuring our tradespeople have the tools and service they need to help build and shape the infrastructure of our local communities. At Atlas, we value your enthusiasm, creativity and entrepreneurial spirit. Our culture is focused on collaboration, respect, innovation and a shared dedication to driving success. We are committed to creating a supportive and growth oriented workplace where you will continue to learn, grow and build a career that is both challenging and rewarding. Join our Vaughan Showroom Sales Team - Full time opportunity! We are seeking sales-driven, customer-focused individuals to join our Vaughan Showroom as Full -time Sales Associates . Your primary role is to deliver outstanding customer service. You will do this by engaging with customers, actively listening to their needs, and providing tailored product recommendations. The ideal candidate is a strong communicator who is passionate about helping customers find the right products. Job Overview Customer Experience & Sales Welcome and assist customers with a friendly and professional manner, providing them the Atlas Experience from the moment they enter Identify the customer's needs by taking time to listen and asking thoughtful questions and make recommendations for the best solutions. Provide expert product knowledge by sharing accurate information and guiding customers toward making informed choices. Drive sales through customer engagement, utilizing suggestive selling, and sharing your product expertise to drive sales and enhance the customer experience. Direct customers with unique or specialized needs to the Industrial Sales Team for additional solutions and assistance. Actively participate in continuous learning and stay updated on product knowledge by engaging in product training sessions with vendors, peers and self-directed learning. Ensure customers receive accurate information regarding warranties and assist with any related questions. Stay informed on promotions, including keeping up to date with flyers, promotions, and seasonal events. Store Operations & Merchandising Maintain a tidy, organized and fully merchandised department and sales floor by ensuring that items are well-organized and stocked with accurately priced products. Follow all merchandising standards and guidelines for product placement, ensuring displays are attractive and well placed. Assist with inventory management by managing stock levels and receiving and organizing merchandise promptly Proactively manage stock by ensuring out of stock items are ordered from the warehouse to ensure availability of product for customers. Health & Safety Inform management of any potential or real time security risks or incidents to maintain a safe environment. Adhere to all company policies, guidelines, and procedures, related to risk, customer interactions, sales processes, and handling products. Maintain a safe environment by ensuring all safety protocols are followed and be proactive in maintaining a safe and hazard-free work environment. Team Collaboration Foster a positive work culture by contributing to a friendly and respectful work environment where all team members support one another. Work together to meet and exceed targets, improve processes and enhance overall business performance. Assist in other areas of the showroom as required to help meet the teams needs and customers expectations. Skills And Qualifications 3-5 years previous retail sales experience with power tools or equivalent preferred. Excellent communication and interpersonal skills, including the ability to quickly build rappot with both customers and co-workers. Ability to work both independently and in a team setting. Ability to work in a fast-paced environment by demonstrating flexibility and adaptability to last-minute changes. Strong attention to detail and accuracy. Analytical ability to extract insights from data and reports to inform decisions. Ability to work self-directed and set priorities in line with overall company objectives. Adeal team player. Focused on team goals and team contributing individual performance. Proficiency in using mobile technology and applications. At Atlas Tools & Machinery , we are committed to fostering an inclusive and diverse workforce. We welcome applicants from all backgrounds and are proud to be an equal opportunity employer. We support individuals with disabilities through the accommodation process during the hiring process. Please reach out to our Human Resources team or the hiring manager if you require accommodation to apply. We thank all applicants for their interest in this opportunity, but only candidates selected for interviews will be contacted. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Retail Referrals increase your chances of interviewing at Atlas Tools & Machinery by 2x Sign in to set job alerts for Associate Sales Representative roles. Continue with Google Continue with Google Continue with Google Continue with Google Explore Sales Career Opportunities with Us! 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Job Title
Customer Experience Associate/Sales Associate (Vaughan Showroom)