Job Title

Insurance Account Manager, Small Market Commercial Join to apply for the Insurance Account Manager, Small Market Commercial role at NFP, an Aon company INSUR013220_2 Business Line: Small-Market Commercial Lines Hours Per Week: 35 (Full-Time) Location: Alberta Hybrid environment post training period Job Duration: Full-Time, Permanent About The Role Small Enterprise Businesses (SME) are an integral part of local economies that help to create a network of financial interconnection that fosters broad-based prosperity. NFPs SME business division is there to help guide and counsel local organizations of all kinds stay safe and on track. As these businesses evolve and grow, our team of experts that see trends, anticipate emerging challenges, and curate the solutions needed make all the difference. Were looking for a Commercial Lines Account Manager to service incoming new business requests while developing and maintaining relationships with both client and carrier representatives. The successful CM will also work with backend service teams and oversee the renewal process of existing business. What Youll Do Work closely with clients to deliver extraordinary value by identifying exposures, determining the appropriate solution and advising the client as to why the solution is the best fit Develop marketing specifications and remarketing strategies for renewals of an assigned book of business Network within the local community by attending industry events, training, etc Provide professional and prompt customer service including phone and email on new and existing client accounts, including client questions on topics such as coverage, billing, reporting of claims, audits, endorsements, cancellations, etc Be the lead in maintaining positive, long-term relationships with the clients, insurance carrier representatives and NFP staff What You Bring Alberta General Level 2 is required, out-of-province licenses are an asset Typically, more than 2 years of commercial insurance and product line experience servicing, broking or underwriting Experience in the placement of various lines of coverage on SME to Mid-Market accounts Confident, poised and interactive - when client-facing communicates effectively, demonstrates emotional intelligence, and understands how to tailor responses in a variety of dynamic situations Proven technical competency and creativity demonstrating excellence in developing and delivering innovative property and casualty solutions Possess strong analytical and problem-solving skills Excellent organizational skills with the ability to adjust to changing workload and priorities Sharp attention to detail with excellent decision-making skills Excellent computer skills expected and EPIC fluency an asset Proficiency with Microsoft Office suite products specifically Word, Excel and Outlook Who We Are NFP, an Aon company, is a Best Places to Work award winner in Business Insurance and has earned the 5-Star DEI award from Insurance Business magazine and the WORK180 employer endorsement. We are a team of consultative advisors and problem solvers focused on helping companies and individuals address risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. We operate across 300+ Canadian, U.K., and U.S. office locations. To learn more, please visit Whats In It For You NFPs PeopleFirst culture offers a multitude of benefits to employees. A hybrid environment Annual bonus plan for all employees Matching RRSP plan of 5% of salary Referral Commission Plan Generous benefits plan including Health Care Spending Account starting on the first day of employment Support for continuing education and internal opportunities to grow as an insurance professional Reimbursement of license fees and professional membership dues A global team focused on employee retention, client growth, industry innovation and collaboration Accommodations are available on request for candidates taking part in all aspects of the selection process. Additional Edmonton, Alberta, Canada #J-18808-Ljbffr