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Join to apply for the Quality Assurance Coordinator role at Home Instead Continue with Google Continue with Google Join to apply for the Quality Assurance Coordinator role at Home Instead Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Job Posting: Quality Assurance Coordinator - Full Time Position: Quality Assurance Coordinator Employment Type: Full-Time Schedule Training Period (3 months): Monday to Friday, 8:30 AM - 4:30 PM Ongoing Schedule: Tuesday to Saturday, 9:00 AM - 5:00 PM About The Role Home Instead - Port Coquitlam is looking for a dedicated and experienced Quality Assurance Coordinator to join our growing office team. This is a full-time leadership role that focuses on strengthening the heart of what we do: supporting meaningful client and caregiver relationships and ensuring the highest quality of care. This position is ideal for someone with a strong home health background, a passion for caregiving, and exceptional communication skills. You'll work closely with clients, their families, and our caregivers to ensure care plans are current, consistent, and aligned with each client's evolving needs. You'll also support new caregiver introductions, perform in-home quality assurance visits, and help co-manage scheduling duties alongside our Care Manager and Director of Care. Key Responsibilities Conduct quality assurance visits to monitor and support care delivery Update and maintain care plans based on client needs and feedback Support new caregiver-client introductions and build caregiver confidence Liaise with families and care partners to ensure clear communication Share the duties of an on-call rotation schedule with extra compensation Assist with scheduling and shift coverage planning as part of a shared team Work collaboratively with the Director of Care and Care Manager Qualifications 1+ years of experience in home care, healthcare, or related field Strong communication and interpersonal skills Confident in providing feedback, coaching, and care direction Highly organized and reliable Able to work independently and in a team-based setting Familiarity with scheduling is an asset (training provided) Why Join Us? Youll become part of a supportive, mission-driven team Youll play a key role in shaping client and caregiver success stories Youll help share the load in our busy, rewarding life changing operations Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Quality Assurance Industries Individual and Family Services Referrals increase your chances of interviewing at Home Instead by 2x Sign in to set job alerts for Quality Assurance Coordinator roles. Continue with Google Continue with Google Continue with Google Continue with Google Burnaby, British Columbia, Canada 4 months ago Burnaby, British Columbia, Canada 2 days ago Surrey, British Columbia, Canada CA$19 - CA$21 4 weeks ago Burnaby, British Columbia, Canada 1 month ago Surrey, British Columbia, Canada 1 week ago Freelance Accounting - Quality Assurance/AI Trainer Quality Coordinator Repair & Inserts Inspector Surrey, British Columbia, Canada 1 week ago Home Share Coordinator (Quality Analyst), Full-Time Langley, British Columbia, Canada 3 weeks ago Food Safety & Quality Assurance Analyst (Central Kitchen) Richmond, British Columbia, Canada 1 month ago Freelance Economics - Quality Assurance/AI Trainer Senior Manager, Assurance Quality Risk Management (AQRM) - Remote Eligible Home Share Coordinator (Quality Analyst), Temp Full-Time Langley, British Columbia, Canada 1 month ago New Westminster, British Columbia, Canada 1 day ago New Westminster, British Columbia, Canada 1 year ago New Westminster, British Columbia, Canada 5 months ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr