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Employer Industry: Customer Service Solutions Why consider this job opportunity: - Salary up to $25 per hour, including performance-based incentives - Opportunity for career advancement with 80% of management promoted from within - Work remotely from the comfort of your home - Comprehensive benefits package, including medical, dental, and vision insurance - Paid training and mentorship programs to support personal and professional growth - Inclusive company culture recognized with awards for being a top workplace What to Expect (Job Responsibilities): - Provide inbound customer support using a call flow guide in the customers preferred language - Assist customers in resolving basic technical issues - Track, document, and retrieve information in databases - Maintain a broad knowledge of client products and/or services - Offer additional products and/or services to customers What is Required (Qualifications): - Must be fluent in both French and English - At least 1 year of customer service experience - High school diploma or GED - Ability to work in a quiet and distraction-free home environment - Strong computer navigation skills and knowledge of PCs How to Stand Out (Preferred Qualifications): - Familiarity with iOS and/or MacOS or comparable technology - Eagerness to learn and adapt to new technologies - Experience with fast-paced multi-tasking environments #CustomerService #RemoteWork #CareerGrowth #BilingualJobs #InclusiveWorkplace We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr