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Join to apply for the Bilingual AR Collections Analyst - National Retail Portfolio / Analyste des comptes clients, recouvrement - Bilingue (Mississauga/Montreal) role at PepsiCo 3 days ago Be among the first 25 applicants Join to apply for the Bilingual AR Collections Analyst - National Retail Portfolio / Analyste des comptes clients, recouvrement - Bilingue (Mississauga/Montreal) role at PepsiCo Overview The Retail Accounts Collections Analyst is responsible for the timely collection of an assigned portfolio consisting of national and regional DSD and DWD Retail accounts. Maintaining balances at targeted DCSO, performing vigilant risk assessments and completing account maintenance reviews accurately and promptly are required to mitigate the risk of bad debt and the impact on cash flow. Overview The Retail Accounts Collections Analyst is responsible for the timely collection of an assigned portfolio consisting of national and regional DSD and DWD Retail accounts. Maintaining balances at targeted DCSO, performing vigilant risk assessments and completing account maintenance reviews accurately and promptly are required to mitigate the risk of bad debt and the impact on cash flow. What you can expect from us: Competitive compensation and comprehensive benefits designed to fit your unique needs A dynamic and inclusive culture that promotes you to bring your whole-self to work Inspiring positive change for people and the planet with sustainability goals A supportive team that will encourage your professional growth and development Responsibilities Manage assigned portfolio of accounts, including reconciliations, collections and support on deductions management Execute appropriate collection strategies to improve period-end/monthly DCSO, Cash Flow and other Key Performance Indicators Liaise closely with KAMs and BDMs to solve customers' unique requirements or reconciliation issues Educate customers on PBC terms and various payment/billing options to drive cash flow improvements Schedule periodic update status calls/reviews with appropriate KAMs to gain support and build strong partnerships Prepare and forward monthly packages to customers for past due invoices, including proper proof of delivery Comply with customer-specific invoicing requirements and timelines for follow-up with a sense of urgency Follow up with customers promptly on invalid claims to secure repayment Partner with internal stakeholders and shared services to action pricing, quantity and rebate items Update changes to the customers information on a timely basis to ensure accurate EDI transmissions Scrutinize Oracle AR, DATB and review EDI reconciliations to identify missed electronic transmissions Prepare and participate in month-end risk reports and 1W1 Coaching sessions Develop and update monthly customer scorecards and communicate results to key stakeholders Consistently strive for productivity gains to minimize controllable costs Qualifications 2+ years in credit and collections in a computerized environment (preferably SAP/S4 Hana AR application), managing relationships and collections of high-volume major retail accounts Strong reconciliation and analytical skills. Ability to investigate/analyze deductions and engage key stakeholders in the resolution process Strong verbal and written communication skills, French & English required, to work effectively with cross-functional teams and maintain customer goodwill and loyalty Intermediate to advanced MS Word, Excel (Pivot/Vlookup a must), and Outlook skills required Systems savvy (experience preferred in SAP environment) Post-secondary school diploma/degree in a business-related field of finance/economics Enrolment in the Canadian Credit Institute's CCP educational program is preferred Strong time and desk management skills to identify priorities and meet deadlines/ objectives Ability to stay calm under pressure Ability to be tactful yet assertive with strong negotiation skills Good listening skills are required to understand issues and provide solutions Why work at PepsiCo: At PepsiCo, youre invited to be a part of a global team of innovators who make, move, and sell these productswhich are enjoyed by more than 1 billion people a day. A career at PepsiCo means working in a culture where everyones welcome. Here, you can dare to be yourself. No matter who you are or where youre from, you can influence the people around you and the world at large. By showing up, youll have the opportunity to learn, develop and grow your skills for the future. Our supportive teams can fuel your professional goals to make a global impact on people and the planet. Join us. Dare for Better. Survol du poste L' analyste des comptes clients - recouvrement est responsable de la perception auprs d'un ensemble de comptes clients donn et de veiller leur conformit aux ententes. Le poste consiste notamment recouvrir les paiements en souffrance l'aide d'appels de suivi, de la promotion du mode de paiement prautoris par dbit ou par internet, de ngociations fructueuses ou du renvoi aux chelons suprieurs. La personne retenue devra offrir un service la clientle de haut niveau et assurer la fidlisation des clients en rpondant leurs questions et en enqutant avec urgence dans les cas de montants non recouvrs. Elle travaillera en troite collaboration avec les quipes des services partags responsables de la gestion des dductions, de la trsorerie et du service la clientle pour maintenir tous ses comptes clients l'tat en rgle et rpondre aux questions et problmes des clients et des employs de premire ligne de faon rapide et approprie. La personne responsable du recouvrement a une incidence sur les profits et les pertes ainsi que sur le bilan financier, puisqu'elle doit maximiser le flux de trsorerie et attnuer les risques en faisant diligence raisonnable, prendre des dcisions senses en matire de crdit et soutenir la croissance des ventes en maintenant d'excellentes relations avec les clients, les livreurs et les vendeurs. Elle travaillera constamment avec nos partenaires internes pour prendre les mesures ncessaires et donner les approbations adquates en vue de produire les rsultats attendus. Responsabilits cls : Grer les comptes dbiteurs d'un ensemble de clients donn. Maintenir un suivi tlphonique pour soutenir le processus de recouvrement Atteindre les principaux objectifs financiers, notamment la gestion du dlai en jours entre la vente et le paiement, et le rglement des problmes de dettes et de non conformits aux ententes des clients Maintenir un suivi constant des dossiers avec factures impayes, dductions non valides ou solde en souffrance jusqu' la rsolution selon les chanciers tablis Contribuer au bilan de profits et pertes de PBC en minimisant les pertes lies aux comptes clients en retard ou non rsolus Agir titre de personne-ressource des reprsentants des ventes et des responsables du matriel de commercialisation pour les clients qui souhaitent obtenir des renseignements supplmentaires duquer les clients par rapport aux diverses options de paiement et de facturation leur disposition pour acclrer les paiements Effectuer les rapprochements des comptes Recouvrer les fonds lis aux dductions non valides Participer la rvision des risques mensuelle du portefeuille de clients avec votre superviseur Btir des relations solides avec les vendeurs, les livreurs et les autres quipes interfonctionnelles pour amliorer les rsultats Collaborer avec les services de la trsorerie, du recouvrement, des comptes clients, des prix et des ventes pour mener les enqutes et rsoudre les problmes lis aux clients Reconnatre les risques et les prsenter la direction ou l'quipe des ventes pour obtenir de l'aide afin de dterminer la solution ou l'tape suivante Soutenir l'quipe dans l'acquittement des tches administratives et la production des rapports selon les directives du superviseur Participer aux runions du personnel mensuelles, aux rvisions des risques individuelles et aux rencontres de discussion ouvertes Exprience, comptences et habilets requises : 1 ou 2 annes d'exprience en recouvrement ou rapprochement de dductions dans un environnement informatis utilisant une application Web de gestion des comptes clients, de prfrence Oracle AR Exprience en gestion des prix, des livraisons incompltes, des produits non autoriss et autres dductions Diplme en administration des affaires dans un domaine li la finance ou l'conomie Excellentes aptitudes de communication verbale et crite en anglais et en franais Fortes aptitudes en rapprochement et en analyse Capacit collaborer efficacement avec des quipes interfonctionnelles Comptencese avec Word et Excel Capacit travailler au sein dune quipe avec une supervision minimale. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Finance Industries Manufacturing and Food and Beverage Services Referrals increase your chances of interviewing at PepsiCo by 2x Sign in to set job alerts for Accounts Receivable Analyst roles. Multiple Positions - Credit Analyst, Accounts Receivables Analyst, Accounts Receivable & Credit Returns Montreal, Quebec, Canada CA$60,000.00-CA$70,000.00 3 weeks ago Analyst, Fraud Detection and Reconciliation Dorval, Quebec, Canada CA$80,000.00-CA$90,000.00 2 weeks ago Accounts Payable Analyst - Belron Canada Accounting and Financial Operations Analyst Senior Financial Analyst, Financial Information and Controls Analyst or Senior Analyst, Performance Measurement & Reporting Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr