Job Title

## Appliance Technician -Quebec CityMississauga,Ontario,CAN## **This role in summary**Whirlpool Canada is currently seeking a candidate for the role of **Appliance Technician ** **Ottawa/Gatineau, Montreal and Quebec City.**This role will be responsible for delivering exceptional consumer experience in the homes of our customers, including performing technical diagnosis, repair and installation of all kitchen and laundry appliances including but not limited to washers, dryers, dishwashers, stoves, ovens, refrigerators, freezers, microwave ovens.Whirlpool Canada is the number one supplier of small and major home appliances, selling products under major brands that include Amana, Whirlpool, Maytag, KitchenAid, and Jenn-Air. Whirlpool Canadas head office is located in Mississauga, Ontario. The position of Field Service Technician will be in Montreal Quebec## **Your responsibilities will include*** Diagnose concerns by interpreting the customers observations and determine proper solutions or repair and access manufacturers' service manuals and bulletins and use specialized tools and testing devices to locate the issue(s)* Maintain appliances by disassembling, cleaning internal parts, replacing faulty or worn parts, reassembling and testing.* Ensure any installations that require connections to water, electrical or gas lines are completed correctly and in accordance with the installation instructions of the product.* Use business management software to manage service calls* Follow company processes as per service Standard Operating Procedures* Proficient oral and written communication skills in English, French* A valid drivers license with a good driving record. Physically fit with the ability to lift upwards of 55lbs and to complete labor required daily## **Minimum requirements*** High School Diploma or GED* 1+ years experience in the appliance repair field or other service industry, (i.e. telecommunication, electrical, HVAC, maintenance)## **Preferred skills and experiences*** Appliance Service Technician Red Seal Certificate (or in process of acquiring / registered as journeyman apprentice )* Have formal technical training in appliance repair* Knowledgeable and comfortable in using a tablet/laptop computers* Familiarity with mobile technology and applications* Adaptable to change and strong communication and teamwork skills, organizational, and customer service skills* Comfortable with Google Software and Applications (Google sheets, docs, slides) or equivalent* Highly developed organizational, and customer service skills* Results-driven with proven trouble-shooting and problem-solving* Ability to read, comprehend, and where necessary complete items including a blueprint, electrical schematic, operating and maintenance manuals, work order, repair parts request, standard and metric tape measure, and other measuring equipment including a micrometer, a caliper, a scale, and a VOM (Volt/OHM Meter)RSRWHWhirlpools Ways of Working Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance whats important at work and at home, including:* **Always On Flexibility** - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.* **Two-Week Work from Anywhere** - Minimum of one-week increments for a total of two weeks per year.* **Sabbatical** - Four weeks paid leave after every five years of service.Years of experience* Less than 2 years* 2 - 4 years* 4 - 8 years* 8+ yearsTop skillsAssembly LanguageCommunicationAnalysisConstructionCaliper MeasurementsAdaptabilityComplianceCommercial CleaningCollaborationCleaningData Privacy AgreementYou acknowledge you have reviewed our . We will automatically create a candidate profile for you using information in your CV. We may supplement your profile from publicly available business networks, like LinkedIn. We use matching algorithms to recommend positions to you or to highlight your application for recruiters with open positions suited to your skills. However, you are free to manually search and apply for all available positions. By submitting your CV, you consent to receive communications about current and future roles that we think you may be interested in, even after an unsuccessful application. You may unsubscribe at any time. See our for more information about your privacy rights. #J-18808-Ljbffr