Job Title

Overview (CAN) Customer Service Manager role at Walmart Canada. This range is provided by Walmart Canada. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range: CA$15.00/hr - CA$15.00/hr What You'll Do Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft. Handles customer and Associate concerns and provide guidance as required. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing Failure to Deactivate Logs. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs. Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age - 16 or older Preferred Qualifications Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law. Location 114 Lombard St, Smiths Falls, ON K7A 5B8, Canada Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job. Job Function Other Industries Retail Manufacturing Retail Groceries #J-18808-Ljbffr